Housekeeping Manager/executive Housekeeper

3 days ago

Kuala Lumpur, Malaysia Hyatt House Kuala Lumpur Full time

Summary

Housekeeping Manager
- Hyatt House Kuala Lumpur, Mont Kiara

Come and join us in our journey as we care for people so they can be their best We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world.

Hyatt House Kuala Lumpur, Mont Kiara
- will mark the first Hyatt House hotel in Malaysia and South East Asia. Located in Mont ’Kiara, an affluent suburb located five kilometers from downtown Kuala Lumpur, the hotel will feature approximately 298 guestrooms, a three-meal restaurant, 3,100 square feet of meeting space, a fitness centre, and a sky pool. Scheduled to open in 2018, the hotel will be part of a larger mixed use development, Arcoris Mont ‘Kiara, which will feature business suites, small home offices (“SoHo”), residential units, and a retail plaza.

At Hyatt House Kuala Lumpur, we believe that being away from home doesn’t mean giving up the life you live. To embody this, Hyatt House hotels offer contemporary experiences in casual home comfort in a welcoming and warm environment that encourages hotel guests to live like residents.

We are currently looking for an experienced Housekeeping Manager or Executive to join us in this exciting journey with the first Hyatt House in South East Asia.

This position reports directly to the Hotel Manager

An individual with an entrepreneurial spirit and a prominent member within the industry, you will be confident and driven in your approach. You are business savvy and are known for your ability to communicate and negotiate at all levels, are detail orientated and must be able to problem-solve with employees and guests. Must be able to manage multiple priorities in a fast-paced environment and be constantly hands on and ready to lend expertise within other departments of the hotel.

**Hyatt House hotels and Hyatt Place hotels are part of the fastest growing segments within Hyatt in Asia Pacific. This is an exciting opportunity for a performance driven individual who wants to develop their career with Hyatt Hotels**

**Qualifications**:
Key Qualifications and requirements:

- Manages daily and weekly work schedules, making sure that they reflect business needs and other key performance indicators.
- Cleaning and training the Hosts-Housekeeping and Lead Host-Housekeeping on the cleaning of rooms, handling the washing machines, dishwasher, cooking hops and induction in the rooms
- Personally time-to-time conducts checks on rooms, pool area, gym, meeting rooms, public areas, guest washrooms, F&B outlet and back of the house
- Manages coordination and inspections with Engineering and Contractor’s Supervisor on work carried out by Contractors for example rooms, delivery of linen, guest laundry, uniform, and laundry handling etc.
- Plans and schedules periodic works such as blocking and release out of order rooms, carpet shampooing, corridor cleaning, lobby buffing and high dusting.
- Manages the 'Lost and Found' items storage and makes sure all items are properly recorded and handled according to the policies and procedures.

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