E-commerce Executive

1 week ago

Damansara, Malaysia Serba Wangi Sdn Bhd Full time

Responsible for day-to-day execution and implement of the e-commerce trading activities across online marketplaces (product listing, promotion, price change, campaign banner management).
- Planning on new and existing products uploaded in a bulky manner (for business segment) or consumers' online sales platforms. Ensure all product uploads are complete with full description. Track inventory levels and product removal (if necessary).
- Work closely with related stakeholders to deliver effective content and promotions targeting business segments on online platforms.
- Liaises with the marketplace's representative on all promotion and campaign activities.
- Monitor the ongoing performance of online promotions, making recommendations for change and improvement.
- Implement & execute the promotional plan across the websites, ensuring all promotional activity goes live correctly and according to plan.
- Ensure the stock fulfilment to meet customer’s expectation.
- Use web analytics to monitor performance of all the key elements of campaigns.
- Conduct regular research on competitors and their trading conditions.
- Analyzing sales-related data to predict future sales and stock requirements.
- Planning for key events like double day, mid-month madness and pay days, allocating budgets and shifting them as per sales trends.
- To perform ad hoc tasks as assigned by the management.

**Job Requirements**:

- Diploma or Bachelor’s Degree in E-commerce, Business, or a related field
- Minimum 1 to 2 years’ experience e-commerce roles with a focus on product catalogue management and order processing (fresh graduates also welcome to apply)
- Knowledge of e-commerce platforms, payment processing systems, and security protocols
- Familiarity with e-commerce analytics tools and reporting
- Experience with various e-commerce platforms and content management systems
- Excellent project management and coordination abilities
- Effective communication and interpersonal skills
- Ability to demonstrate initiative and work well in a fast-paced environment

**Disability type**:
Not Applicable
- About Serba Wangi Sdn Bhd

JATI rice is very much synonymous with its producer Serba Wangi Sdn Bhd. Our Company started its operation in 1993, and has become one of the nation’s leading rice millers and wholesalers focusing on the rice business. The business covers an extensive scale of activities ranging from milling, processing, packaging to the distribution of various rice and rice products under flagship brand JATI.

Compelling products that have been associated with the JATI brand come in the form of various renowned household names like Kapal Layar, Carnation, Songhe Noble Pine Crane, S. Wangi, Fres-Harves and Jati Signature. ecoBrown’s is the Company’s health rice series and has earned a place among health-conscious consumers.

Beyond rice, we are also expanding into whole-grain snacks, beverages, and instant noodles under brands like Brice and Nuuna.

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