Business Development Executive for Event

1 week ago


Bukit Gelugor, Malaysia ULC CONSULTANCY & TRAINING Full time

Responsibilities:

- Efficiently handle inbound and outbound customer call inquiries.
- Event Coordination
- Provide fast and timely solutions to customer-related problems.
- Ensure customer satisfaction by delivering excellent customer service.
- Adhere to the company’s service standards.
- Manage a large volume of incoming calls effectively.
- Handle complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.
- Maintain records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.

**Benefits**:

- Annual leave and sick leave.
- Bonus.
- KWSP and SOCSO contributions.
- Medical and insurance coverage.
- Yearly increments to upgrade your basic salary and improve your lifestyle.
- Career progression opportunities with potential for easy promotion.

Pay: RM2,000.00 - RM5,631.88 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Gelugor: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Business Development: 1 year (preferred)

**Language**:

- english (required)

License/Certification:

- Mandarin (required)

Work Location: In person

Expected Start Date: 02/28/2025


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