Lead Generation Representative-it

1 week ago

Kuala Lumpur, Malaysia BGC Group Malaysia Full time

**Requirements**:

- A **minimum of 1 years’ experience in a similar or relevant sales role.**:

- **Proven experience in an Outbound B2B lead generation, or telemarketing role**:

- **IT knowledge advantageous**:

- Devices (e.g. Laptops, Desktops, Work stations)
- IT Security
- IT Networking
- IT Infrastructure (e.g. servers, storage)
- Experience with Salesforce or similar CRM
- **The ability to persevere to reach individual and group KPI's/targets**:

- **Excellent written and verbal English**

**Job Descriptions**
- Attend virtual Campaign Briefing, and gain an understanding of the information provided, including asking any additional questions, researching terms, and campaign specifics.
- Read and understand call scripts and write up examples on each campaign to help recognise the requirement for the campaign you are working on.
- Read through and understand all campaign requirements as set out in details section.
- Check related files in the campaign to download TAL and Exclusion lists if required on a campaign.
- Ensure all qualifying requirements are met on call.
- Work through call list as allocated by the Data team for your campaign
- o Dial between 150 - 250 numbers per day
- o Handle objections, and convert connected calls into leads for your campaign
- o Meet your campaign KPI’s and activity targets
- Complete write up as per campaign specific layout
- o Ensuring all fields are filled specific to the campaign requirement and all write ups are spell checked, make sense and are up to standard
- o Check all prospect information is correct as provided on call by prospect, fill in any missing details on the prospects profile.
- o Ensure all prospect information on profile is grammatically correct.
- o Ensure all spelling on prospects profile is correct
- Check prospects against TAL and Exclusion lists where required
- Advise service delivery manager of any consistent errors on a campaign so they may be addressed and rectified before being sent through to QA.
- Liaise directly with Account Manager or through the Service Delivery Manager if unsure of their campaign requirements

**Salary**: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Application Question(s):

- Do you have experience in outbound b2b lead generation (Yes/No)?

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