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Telesales Agent- Hindi Speaker

2 weeks ago

Kuala Lumpur, Malaysia growthfn Full time

**Key Responsibilities**:

- Contact potential customers to inform them about our products or services using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company's reputation
- Go the "extra mile" to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information

**Requirements**:

- Proven experience as a Telesales Representative or similar customer service or sales role
- Proven track record of successfully meeting sales targets
- Excellent communication skills
- Ability to learn about products and services and describe/explain them to prospects
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints

**Salary**: RM2,165.12 - RM8,283.40 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Experience**:

- Digital marketing: 1 year (preferred)

**Language**:

- Hindi (preferred)

Willingness to travel:

- 100% (preferred)