Customer Service Officer

1 week ago


Mont Kiara, Malaysia ACE Language Centre Full time

Position Overview:
Key Responsibilities:

- Provide excellent customer service to students, parents, and other stakeholders.
- Handle inquiries, resolve issues, and manage complaints in a timely and professional manner.
- Assist with student registrations, class schedules, and other administrative tasks.
- Maintain accurate records and manage customer databases.
- Collaborate with other team members to ensure smooth operations and a positive customer experience.

Qualifications:

- Minimum of 3 years of experience in a customer service role.
- Strong communication and interpersonal skills.
- Ability to handle challenging situations with professionalism and empathy.
- Proficiency in Microsoft Office and experience with CRM systems is a plus.
- Fluent in English; additional languages are an advantage.

Why Join Us?

Competitive salary range.

Dynamic and supportive work environment.

Opportunities for professional growth and development.

Pay: RM2,300.00 - RM2,500.00 per month



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