Assistant Manager, Process Improvements

2 weeks ago

Kuala Lumpur, Malaysia Hong Leong Bank Full time

If you are looking to excel and make a difference, take a closer look at us

Functional (job responsibilities)
- To assist in creating a platform and proposition to ease and entice PFS product x-selling
- To assist to revamp and simplify on-boarding process and centralizing potential friction points from front liners
- To assist in executing and act as main point of contact for cross functional marketing, product development/bundling
- Interface with cross-functional business partners to help facilitate external channel communication & coordination
- Maintain an extreme focus on detail while managing projects spanning multiple products/channels. Audit key steps to ensure flawless execution.

Managerial _(team/group responsibilities)_
- Work with product team and relevant stakeholders to ensure new development and new initiatives on track.
- Work with marketing team to create opportunities and initiatives to achieve revenue targets and cost efficiencies.
- Support budget setting, tracking, and invoice reconciliation across multiple products & channels.

Organizational _(organizational responsibilities)_
- To collaborate and create synergistic partnership with other stakeholders in Credit, PFS and BCB to drive a common goal towards creating a one-stop solution contact point that optimizes the risk and return equation on a consistent and sustainable approach;
- Responsibility to our franchise - to put HLB’s long term interests ahead of short term gains.

Education/Qualification:

- Malaysian citizen.
- Strong business acumen, financial discipline and business analytical skills.
- Excellent interpersonal and communication skills.
- A team player with leadership skills.
- Strong stakeholder management skills.
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._

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