Process Improvement Manager

**BAT is evolving at pace - truly like no other organisation.**

**To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey**

**ACCOUNTABILITIES**
- **Business and Operational**
- Engages with GBS R2R Hubs, CoEs, Global Teams and business representatives for the respective functional area to identify and validate process improvement and define optimal solutions for gaps identified.
- Active participation in the functional global process improvement, alignment, and decision-making forums [Focus Groups and Design Review Group Meetings] presenting proposals, facilitating and contributing to solutioning
- Manages the progression of local/regional/global system and process changes [permanent or temporary - waivers] ensuring that the proper governance and controls are consistently applied.
- Active support and delegate of the Global Process Expert in process (re)design initiatives and has active contribution to implementation of any related system changes / new tools
- Drives collaboration with relevant Data Management teams to incorporate the design of key data aspects supporting the respective process and data quality improvements.
- Drives action plans for opportunities identified for processes under remit.
- Drives effective project management of the assigned improvement initiatives’ portfolio [small/medium size], monitoring implementation, progress against the plan and ensure action plans are in place to mitigate identified risks.
- **
Transformation**
- Coordinates processes continuous improvement initiatives and the efficient design/re-design of the R2R template for the allocated process area and cross-functionally, ensuring that they meet the business objectives [including standardization, automation, controls, and data harmonization aspects]
- Monitors benefits delivery for the improvement initiatives.
- Leveraging Process / Data Analytics, builds and articulates business cases that provide compelling guidance on how proposed change will create value to the business moving forward.
- Monitors the accuracy and relevance of performance standards including the evaluation of performance metrics, reporting, and making recommendations to close the gaps and meet the targets set.
- ** Relationship**
- Drives and ensures close working relationship with GBS R2R, Functional CoE teams, Functional DBS teams, BCT as well as other stakeholders as required
- Interacts and provides valuable points of view with peers and stakeholders
- Communicates effectively via all channels
- Initiate and maintain very good collaboration with other teams to exchange knowledge, best practices, and opportunities for improvement
- Promote strong teamwork and cross functional/departmental collaboration.

**EXPERIENCE, SKILLS, KNOWLEDGE**

**EXPERIENCE**
- Proven expertise in the relevant Operations Finance areas, in a multinational environment, with minimum 5 years’ experience on operational and/or process improvement roles. Working in a factory/supply chain will be an advantage
- Good understanding of technology within Operations Finance areas (proven experience is an advantage)
- Practical experience in projects management and implementation
- Relevant working experience in a multinational matrix organization

**SKILLS (Technical / Functional / Leadership)**
- Ability to develop, communicate and deliver clear action plans
- Solid business acumen
- Solution driven mindset and out of the box thinking, including cross-functional understanding of impact
- Proactive attitude, motivated to achieving results
- Change management skills and stakeholder management skills (including senior levels)

**EDUCATION**
- Education: University Degree (Finance/Business)
- Master degree and/or other relevant trainings / certifications will be a key advantage (eg CIMA/ACCA, Lean/6Sigma, project management, accounting, SAP/S4 etc)

**WE ARE BAT**

At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. **See what is possible for you at BAT.**
- Global Top Employer with 53,000 BAT people across more than 180 markets
- Brands sold in over 200 markets, made in 44 factories in 42 countries
- Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
- Diversity leader in the Financial Times and International Women’s Day Best Practice winner
- Seal Award winner - one of 50 most sustainable companies

**BELONGING, ACHIEVING, TOGETHER**

Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. **Come bring your difference