Reservation Assistant

· To ensure to set the correct selling strategy / price and the room type availability must be kept accurate – highlighting any potential obstacles to occupancy immediately to the Front Office Manager and Hotel Manager.· Handling incoming reservations via telephone, email or fax and converting enquiries into bookings by positively selling and promoting...

Job Role:Primary role for a Assistant Reservation Manager is to support Reservation Manager to oversee reservation operations for three integrated hotels under Sunway City Kuala Lumpur Hotels.AdministrativeConstantly review task processes and staff's productivity in ensuring that work standards are consistently met.Handle staff scheduling and administrative...

**Education and Experience**: 1. Diploma or Bachelor's Degree (Degree in Hospitality, Travel, Tourism will be preferable). 2. Have knowledge of the GDS system (ABACUS/SABRE). 3. Have prior experience in using Airlines reservation systems (preferable) 4. Proficient in MS Office **Job Descriptions**: 1. Responsible for the processing of ticketing requests...

Company Description:Sunway Resort Hotel in Selangor, Malaysia is an all-in-one hotel experience with unrivalled access to shopping, dining, and entertainment. The hotel is located only 35 minutes from Kuala Lumpur International Airport and offers leisure and business travelers an authentic Malaysian stay. Guests can enjoy sweeping resort and city skyline...

**Key Responsibilities**: - Assist customers with inquiries regarding room availability, rates, and special offers. - Update and maintain accurate records in the reservation system. - Coordinate with the Front Desk and Housekeeping teams to ensure smooth guest check-ins. - Handle booking modifications, cancellations, and last-minute reservations. - Upsell...

We at PLAY manages homestays, villas, and resorts across Malaysia specializing in areas such as Cameron Highlands, Bukit Tinggi, Janda Baik, and Melaka. We are looking for passionate individuals to join our team in growing the company further. **Responsibilities**: - Assist guest in making room reservation or response to any reservation inquiries. - Ensure...

Provide administrative support to the office of the Hotel Manager - Provides administrative support for the Hotel Manager and members of the Operations team to include receiving and screening calls, arranging conference calls, receiving visitors, coordinating and arranging meetings, prepares agendas, and confidential correspondence, reserving and preparing...

Ensure professional service standards is constantly practiced. - To check in all guests, Groups & Tours to the Hotel in an efficient and welcoming manner, ensuring an outstanding first impression. - To be totally familiar with all facilities, functions and special events in the Hotel on a daily basis, assisting guests with any inquiries. - To be aware of all...

Part of the Front Office team that looks after our customers - both internal and external. This will involve assisting our guests for the duration of their stay with us, ensuring they have an outstanding experience in every aspect. Performing check in and check out as well as attending to all guest requests. - To check in all guests, Groups & Tours to the...

Part of the Front Office team that looks after our customers - both internal and external. This will involve assisting our guests for the duration of their stay with us, ensuring they have an outstanding experience in every aspect. Performing check in and check out as well as attending to all guest requests. - To check in all guests, Groups & Tours to the...