Seller Management

Department OperationsLevelExperienced (Team Lead)LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

About The TeamThe Seller Operations Projects team holds the dual mandate of optimising both Shopee's internal seller management processes, and rolling out initiatives to improve our seller's operational performance. Internally, your efforts would help smoothen processes, and improve efficiency, while reducing occurrences of errors, helping the business...

Department Operations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts...

Job Description:Manages and leads the direction for overall seller experience and growth on SPXLead sourcing, networking activities required to maintain a healthy pool of sales leadsGenerate, engage and convert available sales leadsResponsible for achieving sales targets on a month to month basisLead a team of SPX account managers to manage key SPX sellers...

**Location**: Menara Southpoint, KL **Working Hour**:Mon-Fri (9:30am - 6:30pm) **Contract Duration**: 12 months ( 3 months probation period) - Follow up with potential sellers provided by the Acquisition team. - Help with all the paperwork and steps to register sellers (like creating accounts, signing contracts, etc.). - After sellers are trained, hand...

DepartmentBusiness Development and Partnerships- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim...

**Job Scope** - Acquire and onboard retail stores/sellers as SPX Buyer Self Collection (BSC) points. - Pitch SPX program to targeted stores, follow up on leads, and manage contracts, onboarding, and training. - Maintain seller relationships, collect feedback, and ensure mínimal churn. - Handle end-to-end acquisition process, including documentation, POSM...

**Job Scope** - Acquire and onboard retail stores/sellers as SPX Buyer Self Collection (BSC) points. - Pitch SPX program to targeted stores, follow up on leads, and manage contracts, onboarding, and training. - Maintain seller relationships, collect feedback, and ensure mínimal churn. - Handle end-to-end acquisition process, including documentation, POSM...

**Responsibilities**: - Manage the full seller onboarding process, from lead generation to contract signing and training. - Conduct regular field visits to ensure strong seller engagement and address concerns proactively. - Source new leads independently to expand the seller base. - Monitor and manage seller churn to maintain a healthy...

Job ScopeAcquire and onboard retail stores/sellers as SPX Buyer Self Collection (BSC) points.Pitch SPX program to targeted stores, follow up on leads, and manage contracts, onboarding, and training.Maintain seller relationships, collect feedback, and ensure minimal churn.Handle end-to-end acquisition process, including documentation, POSM delivery, and...