Customer Service and Support Executive

Key ResponsibilitiesHandle incoming calls, emails, and messages from customers promptly and professionally.Provide accurate information about products, services, and company policies.Record and update customer information and interactions in the system.Assist in resolving customer complaints or issues efficiently and courteously.Coordinate with other...

About the role As a Customer Service Executive at Ghee Hua Co. Sdn. Bhd., you will be the friendly voice that represents our company to our valued customers. In this full-time role based in Kuching, Sarawak, you will be responsible for providing exceptional customer service and support, ensuring our customers' needs are met efficiently and effectively.What...

1. Customer Service. 2. Reservation for hotel and ticket. 3. Follow up on client request. 4. Data entry and invoicing **Benefits**: - Cell phone reimbursement - Opportunities for promotion - Professional development Schedule: - Monday to Friday - On call - Weekend jobs Supplemental pay types: - Performance bonus - Yearly bonus **Experience**: -...

**Emergency Call Operator (999 Response Center)** **Location**: Kampung Kenyalang Park, 93300 Kuching, Sarawak **Salary**: RM1,800 per month **Working Hours**: 24-hour rotational shift **Minimum Requirement**: Diploma **Start Date**: Immediate **Responsibilities**: - Handle **999 emergency calls** and provide immediate assistance. - Respond to emergency...

We're Hiring Join the HMBC Chery Kuching FamilyDelivering Happiness Through People Who CareAt HMBC Chery, we believe every call, message, and smile can create happiness.We're expanding our Customer Care team — and we're looking for two special roles:Customer Service Assistant (Entry Level / Support Role)Your Mission: Be the friendly voice and warm...

The position is an administrative position at the Branch Campus University in Sarawak. The position will be responsible for carrying duties involving various functions of Information Technology (IT) designated by the Manager, Information Technology. The Assistant Manager, Customer Support plays a crucial role in ensuring the smooth operation of IT...

Position: Customer Service and Communication Executive - Handle customer issues, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Provide accurate, valid, and complete information by using the right methods/tools - Identify and assess customer’s need to achieve satisfaction - Build sustainable...

URGENT HIRINGThe Responsibilities of the Role: -Handle customer inquiries via phone, email, or live chat in a professional and timely manner.Resolve customer complaints, issues, or concerns efficiently while ensuring a high level of customer satisfaction.Provide accurate information about products, services, policies, and procedures.Troubleshoot technical...

About the role Join our dynamic team at DGSOL MARKETING' as a Customer Service professional in our Kuching, Sarawak office. In this full-time position, you will be the primary point of contact for our valued customers, providing exceptional service and support to ensure their complete satisfaction.What you'll be doingRespond to inbound customer messages in...

_Fresh graduates and SPM leavers are encouraged to apply. Join our dynamic team and unleash your potential in a rewarding telesales role with competitive pay, incentives, and growth opportunities!_ **LOCATION**: - Menara Tune, Bukit Damansara [Accesible via MRT Semantan] **JOB SCOPE**: - To make outbound calls to prospective customers to promote...