Service Desk Analyst

Company description: Ricoh began marketing Plain Paper Copiers (PPCs) in 1981 in North America and Europe. Over the next two decades, Ricoh became a leader in digital office solutions, capitalizing on the global office automation and networking boom. Today, with 81,900 employees and offices in over 150 countries, Ricoh Group has one of the industry's...

**Responsibilities**: - Provide technical support to customer and resolve the issue raise by them such as laptop, desktop access issue, network, printer and internet connectivity issue, software like O365, mailbox, account access related cases. - Provide support on simple/standard software installation allowed in the client environment and laptop, outlook...

**Requirements**: COMPETENCY REQUIREMENT - Proficient in Microsoft Excel. - Fast learner, able to prioritize and multitask. **Responsibilities**: - Provide a ‘front desk’ service to the MIS office and Ecommerce - Data management which includes timely collection of records, entering data in the MIS system, verifying the data, reporting. - Carry out MIS...

The Service Desk Development program focuses on bringing ambitious career focused individuals into the Global IT organization with the primary goals of developing future IT leaders. The program gives new hires the ability to work with all of PPG's employees as part of our 24x7x365 Service Desk. This is a fully work from home position with the ability to work...

Company DescriptionPKNS FM IntegratedRole DescriptionThis is a full-time on-site role for an IT Help Desk position located in Shah Alam. The IT Help Desk staff will be responsible for providing technical assistance and support related to computer systems, hardware, or software. They will respond to queries, run diagnostic programs, isolate problems, and...

**Job Title**: Receptionist **Reports To**: HR Manager **Job Summary** The Receptionist acts as the first point of contact for all visitors and clients, providing exceptional customer service while managing front desk operations efficiently. This role is responsible for maintaining a welcoming reception area, coordinating meeting room bookings, and...

Key Responsibilities: - Greet and assist visitors, clients, and staff at the reception area - Answer and route incoming calls and handle general enquiries - Manage incoming and outgoing mail and courier services - Coordinate meeting room bookings - Maintain the cleanliness and orderliness of the reception and common areas - Support general administrative...

**Duties & Responsibilities** - Troubleshoot and resolve technical problems related to products or services, escalating issues to higher-tier support as necessary. - Maintain a clear and detailed record of customer interactions, issues, and resolutions in the help desk system. - Follow up with customers to ensure issues are fully resolved. - Collaborate with...

**Responsibility** - Troubleshoot and resolve technical problems related to products or services, escalating issues to higher-tier support as necessary. - Maintain a clear and detailed record of customer interactions, issues, and resolutions in the help desk system. - Follow up with customers to ensure issues are fully resolved. - Collaborate with internal...

**About Us** Klinik Menara is a general medical clinic located in Seksyen 9, Shah Alam. We are committed to providing personalized and high-quality healthcare services to our patients. **Responsibilities** - Greet and assist clients warmly upon arrival - Manage appointments and schedule bookings - Handle client inquiries via phone, WhatsApp, and social...