Online Customer Service

2 days ago


Kuala Lumpur, Malaysia IT Comp Sales & Services Sdn Bhd Full time

Job description Maintaining a positive, empathetic and professional attitude toward customers at all times. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. 25th Oct 2003, Marked as the date we were born. Growing small as an IT Player from sole proprietor to a Private Limited Company, We call it a Journey Our Team does not practise to work things out of the box, as we don't even have a box in mind. Creativity is our top priority from solution ideas to shop front design. Classic and Traditional way of working is a crime in company as we never stop improving, we move in trend, we blend into lifestyle, our existence is to fulfill our customer's need in style. Backed by our transformation journey, some call us Retailer, some name us as Corporate & Project Solution Provider, some even address us " The Online Grover", in short, We are EVERY-THING. Customer's satisfaction represent our victory, we are also a strong believer that our success owes much to our suppliers. In place with "Client Supplier Mentality" we treat our customer as friend & Partner as buddies. Creating satisfaction is our final destination, that stand a great victory for us in Mutual Benefits. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5



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