Executive, Customer Care

**Responsibilities** - Acquire deep product knowledge on all Company’s products - Understand the profile and buying needs of Customers (C) and expand Company's support and businesses, by providing professional pre-sales and post-sales services, including technical support - Prospect new customers and developers, conducting cold-calls and sales visits...

Key Responsibilities:Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers.Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents.Assist sales order processing and follow up on delivery status of orders and track on...

**Job Descriptions**: - Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as ourproducts. - Maintain a positive, empathic, and professional attitude towards customers at all times. - Resolve product or service problems by clarifying the customer's...

__ The Marcom/Customer Relations Executive is responsible for supporting the Marcom Team in executing effective communication strategies to enhance the company's public image and reputation. This role involves providing assistance in customer service, copywriting, and supporting routine office tasks to ensure the smooth functioning of the Marcom...

**Role Responsibilities** - Take charge of ordering / sourcing of raw materials for production use and local trading products to be available for the sales department. - Provide proper guidance for purchasing team and monitor procurement plan being carried out. - Request quotations and negotiate on competitive price / payment terms / delivery schedule from...

**Responsibilities** - Respond quickly and efficiently to all in-coming enquiries. - Issue Sales Order (SO), Invoice and with accurately in all relevant information. - Filing sample and necessary documents by customers. - Arrange Invoice delivery to customer or submit to walk-in customers. - Arrange customer to collect finished goods upon...

**Duties & Responsibilities**: - Provide exceptional customer service by actively listening to customers and addressing their inquiries, concerns, and feedback in a professional and courteous manner. - Maintain a positive and helpful attitude when assisting customers, even in challenging situations. - Resolve and communicate with drivers promptly and...

Job Goals· Ensure customer satisfaction· Ensure high quality service standards are met· Increase market share· Ensure service department profitability· Monitor expense control· Maintain employee retention and satisfaction· Meet dealers performance and profit guidelines & Meet manufactures performance and operational guidelines Job Description :...

RequirementsRequired languages: Bahasa Malaysia, English.Able to work shifts, weekends and public holidays.Fresh graduates/school leavers encouraged to apply.Full-time positionsMalaysian citizen onlyResponsibilityTo maintain a professional standard of customer care in promoting company products & managing an effective team:Assist store manager in hiring &...

**Position: Customer Service Executive** **Industry: Beauty & Health** **Location: Balakong, Selangor** **Employment Type: Full-time** **Role Overview**: **Qualifications**: - Prior experience in a customer service role, preferably in the **Beauty & Health** industry. - Experience managing customer interactions on **social media platforms** and **online...