Customer Success Executive

6 days ago


Kuala Lumpur, Malaysia Softline International Full time

**CUSTOMER SUCCESS EXECUTIVE**:

- (for Malaysian only, English speaker with good presentation skill)_
**JOB FUNCTIONS**

This Customer Success Executive role will cover managed Microsoft Modern Workplace customers in their area. This is an exciting role that will help create bonds with our Enterprise customers and will fuel customer success, retention, growth, renewal and inoculate us against the competition.

**ESSENTIAL POSITION RESPONSIBILITIES**

Drive customer Microsoft 365 usage with a focus on Microsoft Teams, OneDrive, Yammers & Offices.
- Build, maintain and leverage strong relationships with customers to influence adoption on Microsoft Office 365 platform.
- Drive end-user excitement to create viral adoption (e.g. excitement days, champions programs, Office 365 training)
- Act as the single point of accountability for Teams Monthly Active Usage (MAU) within the customer.
**POSITION QUALIFICATIONS**
- Degree in Computer Science (or similar fields), fresh graduation is welcomed to apply
- Excellent presentations skills
- Good communication skills
- 1-3 years of experience in IT Software selling is a plus

**SOFTLINE OFFERS**:

- Work in a global company in a multicultural environment with colleagues who can share expertise all over the world
- Constantly growing business internationally which provides both professional development and career opportunities
- Competitive incentive programs, corporate allowances, and recognition initiatives

BECOME A PART OF SOFTLINE

SL-Career #LI-MT1 #apac #MTP #malaysia



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