Customer Service Operation
1 week ago
**Duties & Responsibilities**
- Check SCS on problem shipment and follow-up with operations on the status.
- Update status with detail correct problem code.
- Answer all incoming customer calls in a professional and efficient manner.
- Attend all problem shipments and inquiries on shipment’s status until cases close.
- Seeking assistant from HOD/PIC for critical / unsolved problem shipment.
- Respond to ticket in a professional manner.
- Any other duties as allocated by the superior, including functional responsibilities and special tasks.
**Requirements**:
- Qualifications: Min of SPM.
- Experience: At least 1 year of working experience in office environment.
- Skills : Effective communication skills, both verbal and written, IT literate-Good in excel and windows, windows, familiarity with operating, computerized systems are prefers.
- Knowledge: Knowledge of the office ethics,
- Attention to details.
- Possess good attitude.
- Able to work in Bandar Sri Damansara.
- Immediate hiring.
**If you're interested, you can go directly to the Bandar Sri Damansara branch for a walk-in interview or contact 019-6369066**
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM1,700.00 - RM1,800.00 per month
**Benefits**:
- Maternity leave
- Professional development
Work Location: In person
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