Executive, Operational Support

3 days ago


Subang Jaya, Malaysia Malaysia Airlines Full time

**Position Title**:
Operational Support Executive



**Report To**:
SZB Maintenance Operation

**Position Summary**:
Lead, monitor, and provide effective support resources to the Part 145 SZB team, ensuring high performance, engagement, and efficient administration. Coordinates with various departments to assess resource requirements, develop strategies for resource optimization, and ensure efficient utilization of manpower

**Key Accountability**:

- Manage training programs and ensure staff under Part 145 SZB have up-to-date skills and certifications.
- Collaborate with department heads to identify training needs and align with business goals.
- Administer staff induction, termination processes, and monitor daily attendance and leave records.
- Plan and manage manpower resources, including rostering, forecasting, and tracking via AMOS.
- Oversee contract worker hours, budgets, claims, and related cost distribution.
- Coordinate uniform supply and issuance for MAB Engineering employees.
- Liaise with internal departments and external vendors to support operational requirements.
- Investigate complaints, generate reports, and ensure compliance with core values like teamwork and integrity.
- Support events, continuous improvement projects, and other activities under Part 145 SZB and MAB Engineering.

**Qualification & Working Experience**:

- Strong knowledge of aircraft tools and equipment and familiarity with regulatory requirements
- Minimum 2 years’ experience in the airline engineering industry, with more than 2
- years’ experience in administrative role.

**Area of Experience**:

- Working experience of at least 2 years
- Excellent knowledge of aircraft operations and maintenance systems and procedures.
- Self-motivated and results oriented with a focus on safety and quality.
- Able to prepare technical report associating with maintenance issue.
- Principles and practices of supervision, training and personnel management.
- Strong interpersonal skills to develop good working relationships at various levels and to resolve any issue arises.
- Reading comprehension to understand technical and legal materials.
- Ability to provide effective supervision and staff management.

**Personality Traits**:

- Managing all resources to ensure operation readiness



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