Operation Executive

2 days ago

Subang Jaya, Selangor, Malaysia MOTOR EXPRESS DELIVERY SDN BHD Full time 36,000 - 54,000 per year

Position Summary

The Operation Executive will be responsible for overseeing the daily operations of the KL branch. This role ensures smooth logistics activities, compliance with company standards, and excellent service delivery to customers. The executive will work closely with management to establish operational processes, monitor performance, and support business growth in the region.

Key Responsibilities

  1. Branch Operations Management

  2. Oversee and coordinate daily branch logistics operations (inbound, outbound, warehousing, and distribution).

  3. Implement and monitor standard operating procedures (SOPs) to ensure efficiency and compliance.
  4. Manage shipment scheduling, fleet coordination, and delivery timelines.
  5. Plan and optimize delivery routes for maximum efficiency, cost-effectiveness, and timely delivery.

  6. Supervise and guide drivers, warehouse staff, and supporting teams in day-to-day tasks.

  7. Customer & Service Management

  8. Act as the main point of contact for customers regarding delivery status, service issues, and special requests.

  9. Ensure timely updates to customers on shipment tracking and problem resolution.

  10. Handle escalated service complaints and provide effective solutions.

  11. Documentation & Compliance

  12. Ensure all shipping and logistics documents (e.g., DO, invoices, packing lists, permits) are accurate and complete.

  13. Verify customer-signed Delivery Orders (DOs) and ensure proper record-keeping.

  14. Ensure branch operations comply with company policies, local regulations, and safety requirements.

  15. Performance Monitoring & Reporting

  16. Track daily branch performance (delivery success rate, turnaround time, costs).

  17. Monitor and report subcontractor (subcon) attendance, service quality, and overall performance.

  18. Recommend improvements to optimize costs, resources, and service quality.

  19. Branch Establishment Support

  20. Assist in setting up and stabilizing branch operations, including workflow, manpower, and resource planning.

  21. Support recruitment, training, and onboarding of new branch staff.
  22. Work with HQ management to align Penang branch activities with overall company goals.

Requirements

  • Diploma/Degree in Logistics, Supply Chain Management, Business Administration, or related field.
  • Minimum 2–4 years of experience in logistics, transport, or warehouse operations.
  • Strong knowledge of logistics processes, delivery scheduling, and documentation.
  • Proficient in Microsoft Office and logistics/ERP software.
  • Good command of English, Bahasa Malaysia, and local dialects (advantageous).
  • Strong problem-solving skills, attention to detail, and ability to work under pressure.
  • Leadership qualities with proven ability to supervise and coordinate teams.
  • Willing to travel and support regional operations as required.
  • Candidates from outside Penang must be willing to relocate to Penang.

Job Type: Full-time

Pay: RM3, RM4,500.00 per month

Benefits:

  • Flexible schedule
  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Language:

  • Chinese (Required)

Work Location: In person

  • Operation Executive

    2 days ago

    Subang Jaya, Selangor, Malaysia P3 PLATFORM Full time 42,000 - 64,000 per year

    Operation ExecutiveRoles and ResponsibilitiesWe are looking to recruit an Operation Executive who will support the day-to-day operations of the company, coordinate between internal and external stakeholders, and ensure smooth execution of operational processes.The role:This position reports to the Operation Manager and will also be supporting the key areas...

  • Operation Executive

    2 weeks ago

    Subang Jaya, Selangor, Malaysia BeLive Co-Living Full time 24,000 - 36,000 per year

    Working location: No. 42-46, Ground Floor, Jalan SS 19/1d, SS 19, 47500 Subang Jaya, SelangorWorking hours: 8.30am - 5.30pm (Monday to Friday)JOB SUMMARY:Operation Executive is a hands-on and detail-oriented position to oversee daily co-living operations. This role ensures tenant satisfaction, smooth property management, and high occupancy performance. The...

  • Executive, Operations

    2 days ago

    Subang Jaya, Selangor, Malaysia Cuckoo International (MAL) Sdn Bhd Full time 24,000 - 48,000 per year

    Executive, Operation (Company Planning)POSITION OVERVIEWWe're looking for someone organised, responsible, and calm under pressure to support our company planning operations for the CUCKOO team. This role involves handling essential paperwork, preparing internal documents, managing regulatory submissions, and helping to keep everything running smoothly behind...

  • Operation & MICE Executive

    2 days ago

    Subang Jaya, Selangor, Malaysia TRIPFEZ TRAVEL & TOURS SDN. BHD. Full time 25,000 - 40,000 per year

    Event Planning & Logistics: Assist in the detailed planning and coordination of MICE events, including venue sourcing, vendor negotiation (e.g., catering, AV, transportation), and managing logistical setups.Client & Stakeholder Liaison: Serve as a key point of contact for clients, vendors, and internal teams throughout the event lifecycle, addressing...

  • Operations Fulfilment Executive

    2 days ago

    Subang Jaya, Selangor, Malaysia MYPETANI Full time 28,000 - 42,000 per year

    As an Operations Fulfilment Executive, you will be responsible for managing and coordinating the end-to-end logistics and production fulfillment process from inventory management and shipment tracking, supporting customer experience to overseeing production floor activities such as fruits & desserts arrangement, quality control, packaging, and timely...

  • Executive, Business Operations

    2 days ago

    Subang Jaya, Selangor, Malaysia X&Y Risk Management Full time 30,000 - 60,000 per year

    Looking for a hands-on, reliable executive to support a fast-growing business operation. This role involves client servicing, project coordination, travel management, and digital initiatives — offering excellent career exposure and learning opportunities.Candidate must possess at least a Diploma / Advanced / Higher / Graduate Diploma in any field.Required...

  • Operations Executive

    2 weeks ago

    Subang Jaya, Selangor, Malaysia SnT Global Logistics Sdn. Bhd. Full time 45,000 - 60,000 per year

    JOB REQUIREMENTS:-Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in Logistic/Supply chain ManagementRequired language(s): EnglishMUST have least 2 Year(s) of working experience in Warehousing and Logistics industry/E commerceRequired Skill(s): Communication skill, coordinating skill, Inter-Personal Skill, Microsoft Office....

  • Senior Business Operation Executive

    2 days ago

    Subang Jaya, Selangor, Malaysia SuamiSihat Healthcare Sdn Bhd Full time 54,000 - 72,000 per year

    Job DescriptionAdministrative & Operational SupportProvide daily assistance to the Chief Administrative Officer (CAO) in managing operational activities across multiple business units.Organize and maintain company reports, schedules, dashboards, and key documents to support informed decision-making.Prepare presentations, proposals, and internal documents for...

  • Operations Excellence Executive

    2 days ago

    Subang Jaya, Selangor, Malaysia Chipseng Heng Enterprise Sdn Bhd Full time 36,000 - 54,000 per year

    1. OperationsLearn and assist in planning, scheduling, and coordinating transportation operations, including route planning, vehicle management, and delivery timelines.Monitor daily transport activities to ensure timely and efficient service.2. Customer ServiceInteract with customers to understand and resolve service-related queries.Monitor SLA to maintain...

  • Operations Executive

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Epicuro Sdn Bhd Full time 24,000 - 32,700 per year

    Operations ExecutiveLocation: Petaling JayaType: Full-timeWe're a small but growing F&B company, and we're looking for an Operations Executive to help carry out day-to-day tasks and projects from the Director and Operations team. This role is all about execution, making sure instructions are followed through and things run smoothly on the ground.What you'll...