L2 Cybersecurity Support

2 weeks ago

Bukit Jalil, Malaysia IT Consulting Company Full time

Duties:

- Message Trace Analysis
- Adhoc Requests from Customer on Whitelisting/Blacklisting sender address or domain
- Monitoring and acknowledge tickets from the ticketing Tool
- Working on the issue,followup,ticket closure
- Daily Health Check on Microsoft Services
- Monitorting alerts triggered from Microsoft Defender related to quarantine release, Restricted user, Phish alert etc
- Creating Policy/Content filter depending on the user requirement
- Seeking Microsoft support in case required
- Modify Inbound & Outbound routing configurations in Exchange as per the requirement
- Work with DNS teams to modify MX, SPF, DKIM, DMARC records

Experience
- 3 to 5 Years Experience
- Education Qualification in relevant discipline
- Tertiary qualifications are essential
- Excellent verbal and written communication skills; expertise in setting and managing user expectations
- Strong teamwork and interpersonal skills at all management levels

**Job Type**: Permanent

Pay: RM4,000.00 - RM7,000.00 per month

Schedule:

- Monday to Friday
- Rotational shift
- Weekend jobs

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