Sale Administrator

2 days ago

Bukit Mertajam, Malaysia Pak Mat Western Sdn. Bhd. Full time

Job summary responsible for managing day-to-day sales administration, inventory control, and partner relationships while ensuring operational efficiency and accuracy in all business transactions.

**KEY RESPONSIBILITIES**:
**1. SALES & DOCUMENTATION MANAGEMENT**
- PROCESS AND DOCUMENT ALL SALES TRANSACTIONS
- GENERATE INVOICES AND RECEIPTS
- UPDATE SALES RECORDS AND CUSTOMER DATABASES
- PREPARE DAILY SALES REPORTS
- MONITOR PAYMENT STATUS AND FOLLOW-UPS
- MAINTAIN PROPER FILING SYSTEM

**2. INVENTORY CONTROL**
- MONITOR STOCK MOVEMENT (IN/OUT)
- UPDATE INVENTORY MANAGEMENT SYSTEM
- PROCESS STOCK ORDERS WHEN NEEDED
- ORGANIZE WAREHOUSE/STORAGE
- RECORD DAMAGED/RETURNED ITEMS
- CREATE MONTHLY INVENTORY REPORTS

**3. AGENT/STOCKIST MANAGEMENT**
- PROCESS NEW AGENT REGISTRATIONS
- MAINTAIN ACTIVE AGENT DATABASE
- HANDLE AGENT ORDERS
- MONITOR AGENT PERFORMANCE
- PROCESS AGENT COMMISSIONS
- GENERATE AGENT PERFORMANCE REPORTS

**4. OFFLINE RESELLER DEVELOPMENT**
- IDENTIFY AND APPROACH POTENTIAL RESELLERS THROUGH:

- LOCAL BUSINESS NETWORKING EVENTS
- TRADE SHOWS AND EXHIBITIONS
- MARKET VISITS AND AREA MAPPING
- BUSINESS COMMUNITY ENGAGEMENT
- RETAIL STORE VISITS
- CONDUCT FACE-TO-FACE MEETINGS WITH POTENTIAL PARTNERS
- PRESENT BUSINESS OPPORTUNITIES TO PROSPECTS
- PREPARE AND SHARE PRODUCT PORTFOLIOS
- NEGOTIATE PARTNERSHIP TERMS
- GUIDE NEW PARTNERS THROUGH REGISTRATION PROCESS

**5. FINANCIAL ADMINISTRATION**
- RECORD INCOMING PAYMENTS
- VERIFY BANK STATEMENTS
- DOCUMENT EXPENSES
- PREPARE FINANCIAL REPORTS
- MANAGE PETTY CASH
- MONITOR CREDIT/DEBT STATUS

**6. CUSTOMER SERVICE**
- HANDLE CUSTOMER INQUIRIES
- MANAGE CUSTOMER COMPLAINTS
- PROVIDE PRODUCT INFORMATION
- MONITOR CUSTOMER SATISFACTION
- CONDUCT CUSTOMER FOLLOW-UPS
- MAINTAIN CUSTOMER RELATIONSHIPS

**TECHINICAL SKILLS**:
**1. SOFTWARE & SYSTEMS**
- ADVANCED PROFICIENCY IN MICROSOFT OFFICE SUITE
- EXCEL (DATA MANAGEMENT, FORMULAS, PIVOT TABLES)
- WORD (DOCUMENT PREPARATION)
- POWERPOINT (PRESENTATIONS)
- EXPERIENCE WITH POS SYSTEMS
- INVENTORY MANAGEMENT SOFTWARE
- BASIC ACCOUNTING SOFTWARE
- CRM SYSTEMS
- DIGITAL PAYMENT PLATFORMS
- CLOUD STORAGE SYSTEMS
- DATABASE MANAGEMENT

**2. ADMINISTRATIVE CAPABILITIES**
- DOCUMENTATION MANAGEMENT
- FILING SYSTEMS (PHYSICAL & DIGITAL)
- REPORT GENERATION
- DATA ENTRY AND VALIDATION
- INVOICE PROCESSING
- PURCHASE ORDER MANAGEMENT
- STOCK TRACKING METHODS
- BASIC BOOKKEEPING

**3. COMMUNICATION TOOLS**
- EMAIL MANAGEMENT
- MESSAGING PLATFORMS
- VIDEO CONFERENCING TOOLS
- SOCIAL MEDIA PLATFORMS
- BUSINESS COMMUNICATION APPS

**SOFT SKILLS**:
**1. COMMUNICATION**
- STRONG VERBAL COMMUNICATION
- PROFESSIONAL WRITING ABILITY
- ACTIVE LISTENING
- CLEAR PRESENTATION SKILLS
- MULTILINGUAL CAPABILITIES (ADVANTAGE)
- NEGOTIATION SKILLS
- INTERPERSONAL RELATIONSHIP BUILDING

**2. ORGANIZATIONAL**
- TIME MANAGEMENT
- TASK PRIORITIZATION
- MULTITASKING ABILITY
- ATTENTION TO DETAIL
- PLANNING AND COORDINATION
- SYSTEM ORGANIZATION
- MEETING MANAGEMENT

**3. BUSINESS ACUMEN**
- PROBLEM-SOLVING
- DECISION MAKING
- CRITICAL THINKING
- BUSINESS SENSE
- MARKET AWARENESS
- RISK ASSESSMENT
- RESOURCE MANAGEMENT

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM3,400.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Early shift

Supplemental Pay:

- Attendance bonus
- Overtime pay

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