Customer Care Executive

**Customer Care Executive** **Working Location **:Old Klang Road, KL **Working Hours**: Any 5 days a week (may including weekend), 2 shift rotation - 10am - 7pm - 1pm - 10pm **Salary range **:RM 2,500 - RM 3,500 - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues...

Position : Customer Care Executive Salary : RM 2,500 - RM 3,500 Location : Medan 28, Old Klang Road Working Hour : Any 5 days a week (may including weekend), 2 shift rotation 10.00 am - 7.00 pm / 1.00 pm - 10.00 pm - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the...

Key Accountabilities:This role involves implementing the global customer care strategy in the region and driving performance of the agency customer care network.Main Responsibilities:Implementation of the global customer care strategy in the region along with related matrices, tools and processes.Improve KPIs for key processes, service quality & productivity...

__ Achieves customer care objectives by contributing recommendations to strategic plans and reviews preparing and completing action plans, implementing efficiency and quality of customer-care standards, resolving problems, completing audits; identifying customer care trends, determining process improvements; implementing change according to Project Yellow...

Job Description **JOB PURPOSE**: Achieves customer care objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; implementing efficiency and quality of customer-care standards; resolving problems; completing audits; identifying customer care trends; determining process improvements; implementing...

About This RoleThe Customer Care team is responsible for ensuring that all Zenyum customers attain a best-in-class experience through their journey with our invisible braces and consumer products line.You will be the primary contact point with our customers to attain that picture-perfect Instagram-worthy smile. Join our team as we look to spread smiles...

PBTB | Executive, Customer Care Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to...

Job SummaryWe are seeking a highly experienced Regional Customer Care Operations Lead to join our team. In this role, you will be responsible for leading the implementation of our global customer care strategy in the region, ensuring compliance and alignment of the agency customer care network.You will work closely with HO/RO teams, agency customer care...

About Us:American President Lines is a global leader in shipping and logistics, serving more than 420 ports worldwide. Our subsidiary CEVA Logistics is a world leader in logistics, and our air freight division CMA CGM AIR CARGO continues to innovate and offer new solutions to customers. We are committed to energy transition in shipping and aim to become Net...

_**Singapore Bank in Malaysia looking for Customer Care Executive**_ - Support Singapore customers - Ensures highest standard of service delivery on personalised phone services to our customers. - Responsible for answering incoming calls from clients and assisting them with their questions about the bank's products and services. - Determine the needs of the...

Job Purpose Assisting day to day operations of the Bureau and / or home care sections, by taking shift request from clients/hospitals and completing each booking by telephone and on the computer system. You will also speak to staff on an on-going basis, to take availabilities, make changes to information and refer issues such as pay queries to the right...

We believe that our people are our greatest asset.This role offers a unique opportunity to develop your skills and expertise in customer care.As a Customer Care Professional, you will be responsible for delivering exceptional customer experiences.Key responsibilities will include responding to customer inquiries and resolving issues in a timely manner.You...

Location:Kuala Lumpur, MYRegional Customer Care Operations ManagerLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is...

Location: Kuala Lumpur, MYRegional Customer Care Operations ManagerLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is...

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...

**Responsibilities**: - Learning and understanding company insurance products. - Answering calls and responding to customer complaints. - Accessing customer accounts and policy schedules. - Providing customers with detailed information about policies and products. - Recommending available products. - Forwarding customers to sales agents when a policy needs...

Job DescriptionAs a skilled Sinhala Speaking Customer Care Executive, you will be responsible for delivering exceptional customer experiences through various communication channels. You will work closely with our team to resolve client issues, process requests, and maintain strong relationships with our customers.Main ResponsibilitiesHandle client inquiries...

**Responsibilities**: - The Customer Care Intern is a trainer who is responsible for handling enquiries, comments, and complaints related to products and service. The ultimate goal is to enhance customer experiences by providing necessary technical assistance and queries solution.**Benefits**: - EPF - SOCSO - Annual Leave

1. Entertain complaints 2. Update in complaint system 3. Site visit 4. Investigation Report 5. Weekly report for KPI 6. Support in Research & Developement 7. Market survey for new products 8. Prepare materials for presentation 9. Support in tender submission 10. Prepare product specification 11. Manage, record & prepare samples **Requirements:...

1. Entertain complaints 2. Update in complaint system 3. Site visit 4. Investigation Report 5. Weekly report for KPI 6. Support in Research & Developement 7. Market survey for new products 8. Prepare materials for presentation 9. Support in tender submission 10. Prepare product specification 11. Manage, record & prepare samples **Requirements:...