Customer Service Executive

4 days ago


Seremban, Malaysia Future Global Empire Plt Full time

**Requirements**:

- Fresh graduates are encouraged to apply.

**Requirements**:

- Minimum Diploma or Equivalent in a related field.
- Minimum 1-year experience in customer service or automotive industry
- Excellent communication skills.
- Aggressive, dynamic personality and good public relations skills.

**Responsibilities**:

- Answering phone calls and solving customers' problems.
- Assist clients to help them make decisions on what's is best car suspension for them.
- Translate detailed requests of customers into job orders and make necessary recommendations.
- Handling sales counter.
- Be willing to reply WhatsApp.
- Creating Invoice for customer purchase
- Follow-up after-sales service with client
- Handle customer complaints and ensures high customer satisfaction
- Update daily report
- Provide monthly report

**Benefits**:

- Good salary
- Health insurance
- Maternity leave
- New baby-born incentive
- Opportunities for promotion
- Professional development
- Company trip
- Duit Raya
- Free parking

Extra Benefit:

- Attendance allowance
- Performance bonus
- Yearly bonus

Additional Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Annual Bonus
- Medical Insurance
- Training Provided
- Allowance Provided
- Performance Bonus
- Overtime Pay

Additional Benefits
- Training Provided



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