Customer Service Professional
1 week ago
Job Descriptions
- To attend/answer inbound calls from customers, identify their concern on PBA PP billing issue and services.
- Acknowledging and resolving customer complaints.
- To assist them to solve the problems by providing the right solution
- Communicating and coordinating with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support
Requirement(s)
- Minimum education background: SPM
- Work days: Monday to Sunday, 5 days work week, 2 days off (rotation)
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: RM1,800.00 - RM2,200.00 per month
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Holidays
- Monday to Friday
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Georgetown: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- STM/STPM (preferred)
**Language**:
- Mandarin (preferred)
- English (preferred)
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