Admin Helpdesk

5 days ago


Kuala Lumpur, Malaysia Ikha Venture Sdn Bhd Full time

Provide comprehensive administrative support to the building maintenance team, including coordinating schedules, managing documentation and records, facilitating communication among team members and stakeholders, and assisting in the efficient execution of maintenance projects and tasks utilizing the operations of CMMS system, to ensure smooth operations and effective utilization of resources.

**Key Responsibilities**

Coordinate collection of data for preventive and corrective maintenance documentation initiative within Facilities Services Maintenance zones. Capture generated data and develop reporting metrics. Good communication skills, ability to keep accurate records, proficiency with various computer software including Excel, Power Point and Word. Proficiency with computer aided maintenance systems.

**Job Duties**

The general duties of Admin shall include but not limited to the following;
- To handle incoming calls for site office regarding complaints / request from Client and
- end users.
- To manage complaints / request, assign job request to technician and generate work order.
- To manage completed work order and compile completed work order in file.
- To escalate and notify technician / Facility Supervisor on outstanding work orders.
- To prepare PO, send and notify to supplier/sub-contractor.
- To liaise with HQ on the related HR, Finance and Purchasing matters.
- To compile all official correspondence In/Out, update and maintain site filling record accordance with the SOP.
- To provide full support, work in teamwork, maintain self-motivation, keep healthy environment, and avoid any provoke or confrontation which will affect employee’s motivation and operation.
- To perform other related functions and activities as assigned / directed by company.

**Internal Communication**
- Facility Manager / Chargeman BO.
- Technician
- HR Department.
- Finance Department.

**External Communication**
- All Sub-Contractors and Suppliers
- Clients / tenants.

**Job Requirements**
- Possess at least a SPM/ Certificate / Diploma in Business Administration, Information System, Engineering, or related fields.
- Good command in Bahasa Malaysia and English both written and oral Must be able to work as a team.
- Good in computer knowledge
- Min 1 year of working experiences.

**Job Types**: Full-time, Contract

Pay: Up to RM2,400.00 per month

Schedule:

- Fixed shift
- Monday to Friday

Expected Start Date: 10/01/2024


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