Customer Service Executive
4 hours ago
**Working Place**: Johor Bahru
**Basic Salary**:RM3,400
**Working Days**: 5 days per week
**Working Shift**:8-hour rotational shift (Depends on the timetable)
**Benefits**:
- EPF & SOCSO
- 12 days annual leave
- 14 days sick leave
- Night shift allowance (If working during night shift)
- KPI’s allowance
- OT claims
- Shuttle Services Provided
**Job Descriptions**:
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
**To be successful in this role, you will need to have**:
- Ability to communicate in Mandarin / Cantonese.
- Interactive personal skills that fit the team and customer environment as well as adapt to change.
- Ability to work in a fast-paced environment.
**Requirements**:
- SPM/ Diploma/ Degree holder.
- Required to work on rotational shifts.
- Working experience in the service industry will be an added advantage for this position.
- Open to fresh graduate who willing to work in shift.
- Job Type: Contract
**Job Type**: Contract
**Salary**: RM3,400.00 - RM4,100.00 per month
Schedule:
- Rotational shift
Application Question(s):
- Are you available to start immediately?
- How much is your expected salary?
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Cantonese (preferred)
-
Customer Service
2 weeks ago
Johor Bahru, Malaysia Customer Connect Malaysia Coway Full time_**Engage with database customer.**_ - **Database provided everyday.**_ - **Responsible in terms of product & testimonial.**_ - **Communicate with customers about the service of product in call.**_ - **Providing information about products/services, and assisting with easy service issues.**_ **Job Types**: Full-time, Part-time, Fresh graduate, Student...
-
Customer Service Team Leader
4 days ago
Johor Bahru, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...
-
Customer Service Team Leader
7 days ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...
-
Customer Service Officer
2 days ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...
-
Customer Service Officer
2 weeks ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...
-
Customer Service Intern
2 weeks ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Customer Service Internship** **Responsibility** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for...
-
Customer Service Consultant
4 days ago
Johor Bahru, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time**_Responsibility_** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for all products are in...
-
Customer Service Consultant
4 hours ago
Johor Bahru, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time**Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...
-
Customer Service Executive
1 week ago
Johor Bahru, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service- Job Description: - Proficiency in English Communication(Speak, Read, Write) - Handling all inbound calls pertaining to customer general...
-
Customer Service
2 weeks ago
Johor Bahru, Malaysia Nanmar Motor Service Sdn Bhd Full timeAs a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...