Customer Call Center

Job Responsibilities:Provide quality customer support through Voice our customers.Obtain and evaluate all relevant information to handle product and service inquiries.Keep records of customer interactions and transactionsIdentify and assess customers' needs to achieve satisfaction.Build sustainable relationships of trust through open and interactive...

**Company Background**: Telecommunications **Responsibilities**: - Supporting on postpaid matter in call center role. - Promoting current promotion/information to the call in customer before end call. **Requirement**: - Must possess **at least 1 years’ of inbound/outbound call center experience.** **Salary Package** - Basic salary: from RM2500,...

**Responsibilities**: - Provide quality customer support through Voice our customers. - Obtain and evaluate all relevant information to handle product and service inquiries. - Keep records of customer interactions and transactions - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships of trust through open and...

Ages: less than 35. [Key Responsibilities] - Handle Complaints Professionally: Address and resolve customer complaints effectively, ensuring customer satisfaction and retention. - Escalate Complex Issues: Identify and escalate complex or unresolved issues to appropriate departments or senior staff for further resolution. - Maintain Accurate Records:...

**Customer Service** **Job Description: - ** - To attend an inbound calls to assist an inquiries from the customers in a call center environment. - Educate the customer about the organization's products and services and direct them toward available resources for self-help. - Maximize opportunities to up sell or cross-sell company products and services in...

**Benefits**: - Shift allowance - OT Claim - Hospitalization and SurgeryGroup term life - Medical claim - EPF - SOCSO **Requirements**: - Min. SPM/Diploma in any field - At least 1 year experience in call center - Can start immediately **Job scope**: - Supporting on telco matter in call center role. - As a critical front line position, responsible for...

To answer incoming enquiries from clients with regards to the program and accessibility to healthcare providers or benefits under their respective plans - To interact and communicate with members on procedures of personal claims and their processing. - To be responsible for each incoming enquiry and complaint and to channel them to the appropriate internal...

**Company Industry **:Telecommunication **Salary Range**:RM2,500 - RM3,400 basic **Location**:Bandar Sunway **Working Hour and Days**: Shift Rotation and 5 working days 2 days off (not necessary on the weekend) **Responsibilities**: - Handle high volume of incoming calls regarding customers' enquiries & complaints - Maintain good relationship with...

**Job Highlights** - Working Hours: Rotational shifts (Monday - Sunday) 5days/ week - 9 Working Hour per shift including 1 hour break. - Contract basis + Renewable - LRT Reachable **Responsibilities**: - Identify and handle customer inquiries via inbound call, assist customer in troubleshooting regarding of the products and services. - Schedule, assign or...

Job Brief: This is a Customer Services position. A Call Center Representative helps customers with their questions and addresses issues regarding products or services. They are responsible for customers' inquiries or concerns via outbound and inbound calls. They will be supporting local customers in Bahasa and English. **Job will be located in Bandar...