Sales Administrator

Posted 07 July 2025 - LocationKuala Lumpur - Job type Permanent - Discipline Sales - ReferenceJ15389 **Job description**: We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you. About you: We are seeking a dynamic Sales Administrator to support our high-performing sales team in a fast-paced, high-growth software environment. This role is critical to optimizing sales operations, managing customer relationships, and driving revenue growth through efficient administrative processes and data-driven insights. Day-to-day, you will: - CRM & Sales Operations Management - Maintain customer databases, support CRM workflows, and ensure data integrity across sales systems through data entry, data cleansing, and data validation - Sales Process Support - Provide comprehensive administrative support to sales teams, support the coordination of initiatives, and support cross-functional communication - Sales Enablement & Technology - Support the implementation of sales technology stack, train team members, and implement automation workflows Detailed Responsibilities: -CRM & Sales Operations Management - Support and maintain customer and prospect databases in CRM systems (Salesforce, HubSpot, or similar platforms) - Assist with CRM workflows, automation rules, and sales processes through data input and upload - Perform data administrative duties including data entry, data cleansing, and data validation - Support data imports, exports, and database migrations as needed - Conduct regular data quality checks and database maintenance activities - Support sales pipeline tracking including conversion rates, win/loss ratios, and revenue forecasting - Assist with generating and distributing daily, weekly, and monthly sales reports and dashboards - Support data integrity and ensure accurate record-keeping across all sales systems -Sales Process Support - Support sales team with lead qualification and opportunity management coordination - Provide administrative support to sales team with tasks, documentation, and follow-up activities - Provide ad-hoc administrative support to sales executives including calendar management, travel coordination, and meeting preparation - Providing administrative support to the Sales, Marketing, Revenue Operations and Enablement team - Support the coordination of localized sales incentives, initiatives and programs and enablement activities - Assist with the gathering of key information and preparing reports or presentations relating to performance or for business reviews - Support cross-functional communication between sales, marketing, customer success, and finance teams - Assist with managing sales materials, presentations, and product documentation - Support and coordinate other local or ad-hoc initiatives and programs as required -Sales Enablement & Technology - Support the implementation and optimization of sales technology stack (CRM, analytics tools) - Assist with training sales team members on CRM usage and best practices - Support the implementation and management of sales automation workflows and sequences - Assist with integration of new sales tools and technologies - Support maintenance of sales process documentation and training materials Your skills and experiences might also include: - 2-3 years work experience in sales administration, operations, coordinator or demonstrably related field in SaaS/B2B software environment. - Familiar with Salesforce, CPQ systems / quoting / billing systems, multi-platform navigation (IDB, Stripe, Clari etc) and Excel. - Passionate about sales and developing excellent structures, processes, and people, with customer service orientation for supporting sales team requests. - Ability to work independently and deal with ambiguity in international environments. - Ability to thrive in a fast-paced environment, handle multiple tasks concurrently including peak volume management with strong attention to detail in a dynamic, rapidly growing organization. - "Can do / Will do" attitude in supporting the business. What are we all about? The Access Group is one of the largest UK-headquartered providers o