Business Development Manager

At Lighthouse (formerly OTA Insight), we’re on a mission to reimagine commercial strategy for the hospitality industry. Our commercial platform simplifies data, transforming complexity into confidence with actionable market insights, business intelligence, and pricing tools that maximize revenue.

We successfully raised 80 million in series B funding and welcomed two companies to our organization. With 500+ teammates illuminating the way, representing 34 nationalities living in 35 different countries, we are a fun, collaborative and committed team that works hard to achieve amazing results. Ready to take off and join this rocketship in revolutionizing the hospitality sector?

**What you will do**

We are expanding internationally and are looking for a full-time **Business Development Manager - Malaysia.**

**Where you will have impact**
- Respond to all incoming product enquiries, referrals and leads in a timely and effective manner. You format tailor-made proposals to clients.
- You organise face-to-face or online product demonstrations and advanced training sessions.
- Keep track of our existing client base and generate new sales by upselling our products according to the client’s needs.
- Contract negotiation, maintaining a balance between optimal service, value for the client and OTA Insight's profit margins.
- Together with the team, you help building and adjusting the vision for the sales team. You build and execute a business development plan to achieve business aims and the sales targets, develop innovative strategies to maximise results and identify shortfalls in the process. This all aiming at process improvements.
- Attend meetings, (inter)national conferences and organize regional road shows as required.
- You are the middleman between our client and our Product Development team. You will provide client feedback to this team so products can be reviewed in line with the feedback.
- Keep track of your efforts in our CRM system and achieve KPI’s and targets.

**Who you are**
- You have 4+ years relevant experience in Business Development in the hospitality business, or with a SaaS company
- You have a wide network within the travel industry in Malaysia
- You are comfortable with navigating software and conducting webinars/tutorial
- You have proven experience in delivering both live & virtual presentations and seminars
- You have a focused, “hunter” mentality to find, solicit, and drive new business to the company
- You have an open and direct way of communicating while maintaining a consultative approach for those you're speaking with
- You are fluent in English. Mandarin and/or Malay are an added plus.
- You have experience with SalesForce, or other CRM systems and related sales tools
- You demonstrate a high level of diplomacy, strong interpersonal skills, and bring a positive attitude to any kind of conversation.

**About our team**

Join our dynamic Revenue team of over 130 sales professionals globally, represented in 24 countries, who are passionate about driving revenue and expanding our market share in the hospitality industry. As a large department with various roles, our team offers many opportunities for growth and career development. Our team works closely with customers, (including hotels, chains, STR and more) to help them achieve their revenue goals. As a member of our team, you'll have the opportunity to work with a dynamic group of professionals, learn from experienced leaders, and contribute to the success of our organization.

With a mission to expand our market share in APAC, we focus on both mature and growth markets, constantly seeking out new opportunities to expand our territory. Our team of 36 people is made up of talented and driven individuals from diverse backgrounds, all working together to drive revenue growth and achieve our goals.

At OTA Insight you join the #bestteamever where you can be part of developing a market-leading technology platform. As a high performing team, we put our clients and innovation first. However, growing together and being passionate about our mission also means having fun together. So prepare for remote team gatherings and after work drinks on us

**What’s in it for you?
- A flexible working environment where you can work from home or, if you live nearby, at one of our seven offices around the world
- Unlimited time off: we believe in providing our employees with the flexibility and autonomy to manage their work-life balance effectively
- A motivation to deliver your best work as we have built a high-bar and very talented team of individuals that are friendly, creative, open-minded, and passionate about what they do
- Workshops and frameworks that help employees realise their full career potential
- A mandate to operationalize and democratise research through tools, training, and processes
- The opportunity to shape the products that more than 85,000 users rely on worldwide
- A compensation that values your work and which we wil