Customer Service Officer
1 day ago
**Main Task**
Assist Customer Service Manager in all customer service tasks.
**Job Description**:
1. Receive and prepare job orders & all required documents immediately for submission based on job information and requirements provided by customer.
2. Prepare and advise customer on all required payments _e.g. _import duty & sales tax prior to vessel arrival.
3. Trace and track shipments.
4. Communicate with shipping carriers and customers on shipment status.
5. Troubleshoot and resolve problems.
6. Find opportunity for additional sales and upsell to current customers.
8. Update and enter all information into the designatated system _e.g. _costing.
9. Send invoices to customers within a week once shipment has completed.
10. Do filing, scan invoices and courier shipping documents to customer.
11. Collect payments from customers and monitor customer account.
Schedule:
- Monday to Friday
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer service: 2 years (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
-
Customer Service Officer
1 week ago
Kota Kinabalu, Malaysia Mayflower Group Full time**Customer Services Officer Role**: To handle all fleet in Kota Kinabalu region in term of servicing, breakdown, inspection and many more. CSO will be the front liner to serve customer after sales, and it will help to smoothen the procedure of work. - Ensure all vehicle exchanges and delivery pickups are accurately updated without any omissions. - Verify...
-
customer service recovery officer
1 day ago
Kota Kinabalu, Sabah, Malaysia PT NILAM INDONESIA Full time 42,000 per yearPELUANG JAWATAN KOSONG SEBAGAI CUSTOMER SERVICE DI IMPERIA ASIA INTERNATIONAL SDN BHDSYARAT DAN KELAYAKANLepasan SPM/ STPM/ DiplomaAda / Tiada pengalaman dalam SalesBerperwatakkan MenarikSeorang yang kreatif, berdaya maju & aggresifBoleh bekerja lebih masaBoleh berkomunikasi dengan baikFresh graduate sangat dialu-alukanKelebihanOffice di SemenanjungBekerja...
-
Customer Service Officer
1 week ago
Kota Kinabalu, Malaysia AIST MALAYSIA SDN BHD Full timeOur company not only helps connecting taxi drivers and passengers, but also offers different types of services, like goods and food delivery. Our user base is constantly growing, now we have more than 30 million clients all over the world. As we are consistently developing on a global stage, we seek for more employees that can help us insure our growth. Now...
-
Admin Customer Service
1 day ago
Kota Kinabalu, Malaysia Hair Soul Full timeWe are looking for a reliable Centre Administrator cum Customer Service. They will undertake administrative tasks and customer service task to ensuring the rest of the staff has adequate support to work efficiently. The Center Administrator cum Customer Service ensures smooth running of the company’s day to day operation and contributes in driving...
-
Customer Service
1 week ago
Kota Tinggi, Malaysia Dropjer Service Point Full timeKami Sedang Mencari Pembantu Khidmat Pelanggan (customer service) di bahagian Operasi yang berumur 18-24 tahun untuk mengisi kekosongan jawatan di Syarikat kami. Dropjer Service Point, Kota Tinggi. Kelebihan : KWSP, SOCSO, SIP. Kelayakan : SPM,SKM,STPM, SIJIL, DIPLOMA ATAU SETARAF Fasiliti : Ruang Kerja Berhawa Dingin, Meja, Kerusi Pejabat, Telefon...
-
Guest Service Agents
2 weeks ago
Kota Kinabalu, Malaysia Homesuite Sdn Bhd Full time**GUEST SERVICE AGENTS / CUSTOMER SERVICE** **Requirements**: - Must be able to work shift rotations and cover 24-hour hotel operations. - Open to male and female applicants. - Fluency in English and Malay is required; proficiency in Mandarin is an added advantage. - A customer-centric attitude with excellent communication and interpersonal skills. -...
-
Customer Service Officer
2 weeks ago
Kota Kinabalu, Malaysia Standard Marine Agencies Sdn Bhd Full timeProvide accurate information on air freight rates, services, transit times and any specific shipping requirements. - Process air freight bookings, ensuring that all necessary details such as shipment size, weight, destination and delivery requirements are accurately recorded. - Prepare and verify air waybills (AWB), shipping documents and customs...
-
Customer Service Officer
1 week ago
Kota Kinabalu, Malaysia Standard Marine Agencies Sdn Bhd Full timeProvide accurate information on air freight rates, services, transit times and any specific shipping requirements. - Process air freight bookings, ensuring that all necessary details such as shipment size, weight, destination and delivery requirements are accurately recorded. - Prepare and verify air waybills (AWB), shipping documents and customs...
-
Junior Customer Service Admin Officer
1 day ago
Kota Kinabalu, Malaysia VTS Property Development Sdn Bhd Full time**A. Job Responsibilities: - ** - Responsible to attend customers at all times and provide act as customer service to all walk-ins’ customers or via appointments and responding customer request and inquiries. - Responsible to maintain customer’s data by recording account information and to keep records of customer interactions, process customer...
-
Customer Service Representative
7 days ago
Kota Kinabalu, Malaysia W Digital Full timeSalary Package: USD 1,000 - 1,500 **Details and Benefits**: - Meal Allowance - Travel Allowance - 27 days Annual Leaves - 15 days Sick Leaves - Accommodation provided. - Annual performance bonus and salary increase (performance based) - Working Visa is shouldered by company. **Job Descriptions**: - Answering customer’s questions via phone and/or live...