japanese speaking customer support

**Job ID** **22807** **Position Title** - Japanese Speaking Technical Support ( level1) **Industry** - Call Center/BPO/Shared Service - ・Successfully resolve technical issues (hardware & software) from incoming internal or external businesses and end user's contact and proactive notification systems. - ・Respond to service, products, technical and...

**Job ID** **22805** **Position Title** - Japanese Speaking SME **Industry** - Call Center/BPO/Shared Service - ・Responsible for the day-to-day operational management of the Service Request - ・Responsible to manage SLAs for Service Request - ・Organizing weekly collaboration meeting with client - ・Follow-up on actions owned by GSD-SRM - ・Prepare...

**Job ID** **22806** **Position Title** - Japanese Speaking Security Analyst **Industry** - Call Center/BPO/Shared Service - ・Monitor and report on all security related alerts, incidents and breaches and provide assistance in the investigation and resolution of security incidents.- ・Produce monthly security reports for the clients. - ・Manage all...

Responsibilities for Level 1 Support: - Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products. - Create & handling all tickets pertaining to customer cases & follows up closely until the case is resolved. - Working closely with Sales & Level 2 support...

_**Requirement for Level 1 Customer Service Support (Japanese Speaker Non-Technical Helpdesk)**_ - Applicant must be willing to work on rotational shifts & 4 days in a week. - Each shift consists of 12 hours working hours and inclusive of 2 breaks (1 hour each). - Applicants must be willing to work on rotational shifts. While having your own transport is an...

Job Scope / ResponsibilitiesHandle inquiries and support requests from customers in Japan who are using our client's services.Provide support via phone calls and online chat channels in Japanese (and English if bilingual).Identify customer issues, provide accurate information, and guide them on solutions based on processes and SOPs.Maintain high levels of...

Executive – Customer Support (Japanese Monolingual or Japanese/English Bilingual)Working Hours: 24-hour rotational shift with 2 days offJob Scope:Handle customer inquiries from clients using our services in Japan through phone calls and chat.Provide timely, accurate, and professional support to ensure customer satisfaction.Escalate and follow up on complex...

We are excited to bring the authentic flavors of Japan to Kuala Lumpur city with our new Japanese Yakiniku restaurant.We are currently seeking a dedicated and experienced kitchen staff to join our team.As the Kitchen commis, you will play a key role in delivering the quality and presentation that define authentic Japanese yakiniku.Thanks to the support of...

**Role : Live Customer Service Agent : Japanese speaker** **Location : Damansara Uptown, Imazium** **Working days / Hour : Mon to Fri, 8am to 5pm** **Type : Permanent** **Responsibilities**: - Call Center Sales Agent responsible for achieving call center metrics and driving sales ecommerce revenue for clients. - Assist customers in purchasing client...

**Role**:Customer Service Executive -Chat **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Korean Language Customer Service Agent Mandarin or Cantonese Voice Support Must be fluent in speaking both Mandarin and English Fluent both...