System Support Engineer

1 day ago

Bandar Puteri Puchong Selangor, Malaysia IRS SOFTWARE SOLUTION (M) SDN BHD Full time 40,000 - 60,000 per year

The System Support Engineer will be at the very forefront of the company's customer support on site and are tasked with providing solutions to technical issues raised by customers to ensure customer satisfaction.

Benefits of this career opportunity:

  • Base Salary + Commission scheme.
  • Provide transport allowance and Shell petrol card.
  • Outpatient claims, Medical Check-Up, Dental & Optical benefits
  • Group Personal Accident insurance scheme.
  • Birthday gift and Birthday celebrations.
  • Training provided.
  • Good working environment.
  • Personal grow and Career development.
  • Working hours: Monday - Friday, Alternate Saturday (10am - 6pm)
  • Office Location: The Cube Business Park, Bandar Puteri Puchong (nearby Bandar Puteri LRT station)

Responsibilities:

  • Provide Installations of both hardware & software.
  • Provide on-site support, training and after-sales services to a customer.
  • Responsible to collect payment from a customer after implementation is completed.
  • Responsible to record customer related information in official document/system as per the company's procedures.
  • Responsible to contact the customer for installation and deployment.

Requirements:

  • Minimum Diploma in IT/Computer Science studies.
  • At least 1 or 2 Year(s) of working experience in the IT industry or any relevant field for this position.
  • Fluent in English Language and Bahasa Malaysia.
  • Proficient in Mandarin speaking will be added advantage to communicate with Mandarin clients.
  • Knowledge in Window application, etc. system backup, antivirus software, remote software.
  • Knowledge in Microsoft Office.
  • Knowledge and experience in Networking.
  • Experience in hardware and software maintenance and PC troubleshooting.
  • Good problem-solving skills and details oriented.
  • Self-motivate, Aggressive and Independent
  • Able to travel with own transport.

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