Office & Sales Admin
2 days ago
Key Responsibilities:
- Order Processing:
Receiving and processing sales orders, ensuring accuracy and completeness of information, and generating necessary documentation (e.g., sales confirmation order, delivery orders).
- Customer Communication & Sales Support:
Responding to customer day to day inquiries, providing necessary information, resolving issues, and maintaining positive customer relationships.
- Sales Data Management:
Maintaining accurate sales records and compiling data for sales reports.
- Liaison:
Working closely with other departments like R&D, production, and logistics to ensure smooth order fulfillment and efficient operations.
- Documentation:
Preparing and managing sales-related documents, such as contracts, quotations, and purchase orders.
- Administrative Support:
Providing general administrative support to the office & sales team, including managing correspondence, scheduling meetings, and handling travel arrangements.
- Product Knowledge:
Developing a strong understanding of the company's products and services to effectively assist customers and the sales team.
- Compliance:
Ensuring all sales activities comply with company policies and relevant regulations.
Skills Required:
- Excellent Communication Skills: Strong written and verbal communication skills are essential for interacting with customers, colleagues, and other departments.
- Organizational Skills: Ability to manage multiple tasks, prioritize work, and meet deadlines.
- Attention to Detail: Accuracy in data entry and documentation is crucial.
- Customer Service Skills: A positive attitude, patience, and the ability to resolve customer issues effectively.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Product Knowledge: Understanding of skincare and cosmetic products, including their ingredients, benefits, and usage.
- Sales Support: Experience in supporting sales teams and managing sales-related documentation.
- Time Management: Ability to manage time effectively and prioritize tasks.
Job Types: Full-time, Permanent
Pay: RM2, RM4,000.00 per month
Work Location: In person
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