Field Service Engineer

2 days ago

Others Penang, Malaysia Cortex Robotics Sdn Bhd Full time 80,000 - 200,000 per year

IMPORTANT CRITERIA : Chinese Candidates (Mandarin Speaking/Reading)

Responsibilities and duties

  • Set up and test automated vision inspection systems on-site.
  • Troubleshoot and offer technical assistance to customers.
  • Integrate and configure machine vision hardware (lighting, cameras, etc.).
  • Evaluate machine vision feasibility through sample testing.
  • Ensure alignment of customer product specifications within the project team.
  • Create user manuals for operating machines effectively.
  • Conduct customer training on vision system operation.
  • Manage project buyoff process and prepare verification reports.
  • Uphold safe working environment following protocols and policies.
  • Handle changing priorities and support organizational tasks.
  • Generate reports, project plans, and required documentation.
  • Engage with customers for satisfaction and operational meetings.
  • Ensure consistent and reliable system performance.
  • Continuously improve systems and provide upgrade feedback.
  • Promote personal efficiency through a continuous improvement program.
  • Mentor and train junior engineers in field application roles.
  • Undertake assigned duties from superiors as needed.

Job Requirements:

  • Posses Bachelor Degree in EE/Mechanical/Mechatronics or any equivalent
  • Possess at least 2 years of hands-on experience in machine installation
  • Comprehension of image processing methodology will be an added advantage
  • Able to write, read and speak mandarin to cater the oversea client would be added advantage
  • Willing to travel outstation or oversea for machine assembly and set up
  • Able to work for long hours or weekends – depending on customers' requirement
  • A quick learner, team player, and self-motivated individual

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