Senior Field Service Engineer

2 days ago

Penang, Malaysia Averna Full time 90,000 - 120,000 per year
Company Description

The Averna experience 

Averna delivers industry-leading test solutions and services for communications and electronics device makers worldwide, accelerating product development, quality and innovation:

  • Be : Serve international customers and collaborate with colleagues in Canada, Europe, the U.S., Mexico and Asia.
  • Drive : Participate in the development of market-leading high-tech products in the Automotive & Transportation, Electric Vehicles, Consumer Electronics, Industrials and Life Sciences.
  • Develop your : Contribute to thrilling projects that will stretch your skills and talent to the maximum.
  • Enjoy : Be part of a fast-growing company with award-winning products and team.
  • Share your : Meet passionate people, enjoy our modern environment and dynamic atmosphere.
Job Description

Position Summary

Responsible for local field service of the project, including but not limited to the software, hardware or system debugging of automated equipment.

Roles and Responsibilities

The local Field Service Engineer will be responsible for the following activities, but not limited

  • Equipment Installation and Bring-up
  • Validation of equipment
  • Training of the end-user personnel
  • Maintenance of equipment
  • Troubleshooting and root cause analysis
  • Equipment Repair
  • Equipment Software upgrade
  • Continuous improvement and optimization collaboration with equipment design engineers
  • Documentation updates and reporting
Qualifications

Qualification and required work experience.

  • Experience in PLC and Computer controlled production equipment with complex processes.
  • Advanced knowledge on calibration procedures for precision assembly machines with vision guided motion.
  • Advanced knowledge about machine vision systems. Understand how to debug, calibrate, and configure them.
  • Advanced knowledge on motion systems and how to tune motors and check motion repeatability and stability.
  • Advanced knowledge on using and referencing 6 axis robots.
  • Knowledge on using and configuring LabVIEW applications.
  • Knowledge on using and configuring Beckhoff PLC IO and Motion applications.
  • Fluent in English in speaking and Writing.
  • Experience with manufacturing environment.     

Competencies & Skills

  • Bachelor's degree or above, majoring in Electrical engineering, automation, mechatronics or related fields.
  • More than 5 years of experience in PLC development in the non-standard automation field.
  • Knowledge on using and configuring LabVIEW applications.
  • Logical thinking, able to adapt to fast-paced work and business trips for projects.
  • Excellent communication, negotiation, and relationship-building skills.
  • English capability is fluent. Be able to directly work with international colleagues and customers.
  • Mobility: Travel up to 80% of the time (travel domestically and internationally as needed)
Additional Information

Behavioural Competency:

  • Aligned to Averna values.
  • Challengers
  • Learning agility
  • Passion for engineering
  • Active listening
  • Presentation Skills
  • Conceptualizing skills

What's in it for YOU 

•    A multinational high-tech work environment # LI Onsite

•    Team spirit, fun and passion for technology

•    Development and training opportunities

•    Attractive salary package including benefits

•    We are a fair company

Averna is committed to employment equity and to encouraging diversity and inclusion. We are pleased to consider all qualified applicants for employment, regardless of race, color, religion, sexual orientation, gender, national origin, age, disability, veteran status, or any other legally protected status. 

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