Guest Service Officer
2 days ago
- Welcome and greet guests warmly upon arrival.
- Assist guests with check-in and check-out procedures efficiently.
- Provide information on hotel facilities and services.
- Handle room reservations, modifications, and cancellations.
- Coordinate with housekeeping and other departments to ensure room readiness.
- Respond promptly and professionally to guest complaints or requests.
- Resolve issues to ensure guest satisfaction and maintain hotel standards.
*
Job Type: Full-time
Pay: From RM1,800.00 per month
Benefits:
- Meal provided
- Opportunities for promotion
- Professional development
Experience:
- hotel: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
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