Operation (Freight Forwarder)

1 day ago

Klang, Selangor, Malaysia Solid Xpress Sdn Bhd Full time 60,000 - 120,000 per year

Job Description

  • Communicate regularly with customers in a polite and professional manner and solve daily issues (while coordinating with internal colleagues, as necessary)
  • Update customers on local/international rules and regulations
  • Review all documents received from customers for accuracy
  • Follow up with origin / local offices on shipment status
  • Collect all commercial and shipping documents from the customer or origin office well in advance of shipment execution
  • Professionally and proactively update customers with shipment status; update overseas offices and customers about potential delays or unusual circumstances
  • Arrange the haulage/ transport based on customer request and monitor tightly to ensure on time pick up and delivery.
  • Review the job file check list to ensure all required actions have been completed
  • Provide timely feedback to Superior and Customers for shipment discrepancies
  • Create reports per instructions from Sales or according to customer requirements
  • Escalate potential issues and ensure corrective actions are taken in accordance with business guidelines and customer requirements
  • Provide solutions, advice and guidance to the team for any issue or problem that arises.
  • Train and coach the team to ensure a smooth operation.

Job Requirement

  • Candidate must possess at least Diploma in Business Studies/ Administration/Management, Logistic/ Transportation/ Warehousing/ Inventory Management or equivalent.
  • Preferable with 2 years of working experience in the related field.
  • Required Language: English, Mandarin (MUST) and Bahasa Malaysia
  • Excellent negotiation skill and communication skill, both verbal and written,
  • Self- motivated, dynamic, responsible, good team player and able to work independently with minimum supervision.

职位类型:全职

薪资: RM2,500.00至RM4,000.00(每月 )

工作经验:

  • Forwarder Operation: 2 年 (首选)

工作语言:

  • Mandarin (必填)

Work Location: 现场办公

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