Admin Assistant
2 weeks ago
Job & Responsibilities:
- Handle incoming calls, emails, and customer inquiries promptly and professionally.
- Resolve customer issues or complaints with a solution-oriented approach, escalating as needed.
- Process customer orders, including generating Purchase Order(PO), Delivery Orders (DO), Invoices, and Credit Notes (CN).
- Support follow-up on backorders and assist in resolving delivery or invoicing issues.
- Ensure timely and accurate data entry in SQL and maintain proper documentation.
- Submit billing and supporting documents on a daily or weekly basis.
- Maintain a well-organized filing system for all billing and customer-related documents, ensuring easy retrieval when needed.
- Perform general administrative duties including mail handling, email replies, and document control.
- Coordinate with internal teams, including Store and Accounts to follow up on job order status, delivery, and billing matters.
Job Requirements:
- Minimum Diploma in Business Administration, Accounting, Marketing, Customer Service, or related fields.
- Minimum 1 years of experience.
- Proficient in Microsoft Office; knowledge of SQL is a plus.
- Working day & hour : Monday - Friday (9am-6pm), Saturday (9am-1pm)
- Able to start work immediately (within 1 or 2 weeks)
Job Types: Full-time, Permanent
Pay: RM2, RM2,800.00 per month
Application Question(s):
- Can start work immediately?
- Notice Period?
- Expected Salary?
Experience:
- working: 1 year (Preferred)
Work Location: In person
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