Software Support

4 days ago

Ara Damansara Selangor, Malaysia Autocount Dotcom Berhad Full time 20,000 - 40,000 per year

Responsibilities:-

  • Provided support such as guidance, troubleshooting or consultation to dealers and customers on AutoCount Products via phone calls, emails and remote access.
  • Primary customers and dealers will mainly be based in Singapore, requiring effective communication and service standards suited for the Singaporean market.
  • Keeps record of the job performed such as inquiries, complaints, feedback and solution provided.
  • Follow up unfinished job from time to time both internally and externally to ensure customer's inquiries does not left unattended.
  • Able to work both independently as well as a team.
  • Ad-hoc task may be assigned by team leaders from time to time if required.

Requirements:-

  • At least Diploma in IT related courses.
  • Able to communicate in both English and Bahasa Malaysia.
  • Candidates fluent in mandarin is added advantages as role requires candidates to deal with mandarin speaking clients.
  • Service minded person and patient person.
  • Familiar or experienced with accounting system or software support will be an added advantage.
  • Fresh graduates are encouraged to apply for this position.

Benefits:-

  • 5 Working days
  • Parking Subsidy
  • Full-stocked fridge and pantry: coffee, tea, biscuits and etc.
  • Medical, Dental and Optical benefits, Hospitalization & Surgical Insurance and Group Personal Scheme.
  • Training and guidance provided
  • Smart casual working attire
  • Festive seasons and birthday celebrations
  • Sports Activities (Badminton)

Why Join Us:-

  • AutoCount is a vibrant and youthful company - Join a fun and fast growing team.
  • We aspire to be the most preferred brand in the Asia and you can be part of the success story of AutoCount.
  • Provide our employees a stable work environment with equal opportunity for learning and personal growth.
  • Provide a competitive salary & benefits package.
  • We encourage creativity and innovation for improving the effectiveness of the company.
  • Maintain open two-way communication between employees, management and customers.
  • We encourage work life balance practice in the company.
  • Friendly working environment

Locations:-

  • 2 Offices: Meritus at Oasis Corporate Park, Ara Damansara & Gravit 8, Bayuemas Klang

We regret only shortlisted candidates will be notified

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