E-Commerce Platform Channel Operation Strategist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia TikTok Full time 60,000 - 120,000 per year

Commerce ops

E-Commerce Platform Channel Operation Strategist (Malaysia, E-Commerce)

Location

:

Kuala Lumpur

Employment Type

:

Regular

Job Code

:

A150121

Responsibilities

About the Role

As part of the Malaysia TikTok Shop Category & Merchant Strategy team, you will join the ShopTab User Operations function. This team focuses on driving user awareness, accelerating traffic growth, improving user conversion, and managing ShopTab resources effectively. You'll play a key role in shaping user engagement and supporting the overall growth of TikTok Shop in Malaysia.

Responsibilities

  • Responsible for strategy operations and budget management of the Malaysia Marketplace Flash Sale channel, building a comprehensive data system, and leveraging the "user–product–scenario" model to achieve GMV and other key targets.
  • Conduct strategic analysis and provide guidance on key initiatives, deliver actionable solutions for business execution, and support the rollout of major projects.
  • Drive cross-team collaboration and establish sound operating mechanisms, working closely with business, campaign, product, and algorithm teams; flexibly adjust strategies in complex environments with real-time validation and continuous optimization

Qualifications

Minimum Qualifications

  • Bachelor's degree or above; prior work experience in Southeast Asian countries and willingness to travel as needed.
  • Familiarity with campaign back-end systems and ability to design, configure, and test campaigns/experiments effectively
  • Hands-on experience in budget planning, financial tracking, and resource optimization in collaboration with finance teams
  • Strategic mindset with high data sensitivity; able to quickly generate actionable solutions based on data insights and ensure execution
  • Strong structured/systematic thinking, logical reasoning, and learning agility

Preferred Qualifications

  • Prior working experience in budget management for e-Commerce platform.
  • Proficiency in SQL

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

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Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

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Diversity & Inclusion

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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