Sales Admin cum Customer Service

7 days ago


Simpang Empat, Perak, Malaysia Agensi Pekerjaan Talent Recruit Sdn Bhd Full time

Location: Sungai Bakap, Penang

Job Type: Full-Time | 2-Year Contract

Salary: RM2,500 – RM3,000/month

Company Background:

A growing manufacturing group is looking for Sales Admin cum Customer Service to support order processing and customer coordination as part of a new ERP system rollout.

Key Responsibilities:

Order Processing & Coordination

  • Process customer orders accurately using the ERP system.
  • Liaise with production and logistics teams to ensure timely deliveries.
  • Update customers on order status, delivery schedules, and any changes.

Customer Support & Issue Resolution

  • Handle customer inquiries professionally via phone and email.
  • Resolve issues promptly to maintain customer satisfaction.

Data & Reporting

  • Maintain accurate records of orders and deliveries.
  • Prepare reports as required by the team or management.
  • Support data entry, testing, and training activities during the ERP rollout.

Collaboration & Process Improvement

  • Work closely with other departments to improve customer service processes.
  • Provide feedback to enhance operational efficiency.

Requirements:

  • Minimum SPM qualification; Diploma or Degree is an advantage.
  • 2–3 years of experience in customer support, order processing, or sales support in manufacturing / logistics sector preferred.
  • Familiarity with ERP systems (SAP, Oracle, or similar) is an advantage.
  • Strong communication and problem-solving skills.
  • Detail-oriented and able to handle multiple tasks simultaneously.
  • Proficient in Microsoft Office (Excel and Outlook).
  • Willing to spend extra time when needed to complete tasks.

Working Hours & Structure:

  • Monday – Friday: 8:30am – 6:00pm
  • Annual Leave: 12 days (pro-rated)

Benefits:

  • Medical Insurance provided
  • Outpatient Medical Coverage provided
  • Supportive team environment with learning opportunities

Job Type: Contract

Contract length: 24 months

Pay: RM2, RM3,000.00 per month

Benefits:

  • Professional development

Work Location: In person



  • Simpang Empat, Perak, Malaysia Nasdeem Ventures Sdn Bhd Full time 1,700 - 1,900 per year

    POSITION: RECEPTIONIST CUM ADMIN ASSISTANTEmployment Type: Full-TimeJob Responsibilities:Serve as the first point of contact for visitors, clients, and incoming calls.Answer phone calls, take messages, and direct calls to the relevant departments.Welcome and assist visitors in a professional manner.Maintain the cleanliness and organization of the reception...


  • Simpang Empat, Perak, Malaysia Lifework HR Services Sdn Bhd Full time

    Job Description· Process sale orders, price maintenance, customer returns, customer billing and delivery documents, credit/debit memo, equipment on loan agreement, following to the standard operating procedures and system.· Manage transport/shipment planning to ensure accuracy and on-time delivery to customers.· Handle customer complaints by coordinating...

  • Admin Assistant

    7 days ago


    Simpang Empat, Perak, Malaysia Azewa Trading Sdn Bhd Full time

    Job Title: Admin AssistantLocation: Penang Science Park North, JuruSalary Range: RM2, RM2,500.00Job Type: Full-timeJob DescriptionWe're looking for someone with experience in administrative work and a positive attitude to learn and grow.You will be supporting the daily administrative operations, invoicing, and order coordination to ensure smooth workflow...

  • Admin Assistant

    2 weeks ago


    Simpang Empat, Perak, Malaysia Pensonic Holdings Berhad Full time 28,800 - 50,400 per year

    Job description:Coordinate with shipping agents, forwarders and internal departments on shipments related matters.Prepare import & local purchase material Sales Tax Exemption application.Prepare local purchase goods Sales Tax Exemption for export.Prepare Certificate of Origin for export shipment.Prepare & handling monthly and quarterly customs...

  • Sales Executive

    2 weeks ago


    Simpang Empat, Perak, Malaysia Ajinoriki MSG (Malaysia) Sdn Bhd Full time 24,000 - 48,000 per year

    Plan and execute routine sales and marketing activities.Service existing clients, obtain orders and develop new accounts with potential clients (Modern Trade & General Trade).Establish and maintain good relationship with customers.Follow up on sales inquiries with Sales Admin.Resolve customer complaints by investigating problem; developing solutions and...

  • Sales Executive

    2 weeks ago


    Simpang Empat, Perak, Malaysia Elite Material (Penang) Sdn. Bhd. Full time 36,000 - 72,000 per year

    Job descriptionResponsibilities:Communicate effectively with the Management, the Sales Team, and the Production Team, informing and updating them regularly to guarantee that sales and client objectives are metExecuting the current marketing plan and closing sales with prospective clientsDevelop actions and ideas to improve sales performance and identify new...

  • SEA Admin Lead

    3 days ago


    Simpang Empat, Perak, Malaysia Versatile Creation Sdn Bhd Full time

    Job Summary :We are seeking a talented Company SEA Admin Lead to join our dynamic team at CPTM Precision Technology Sdn Bhd. In this full-time role, you will be responsible for overseeing the administrative operations for our South East Asia (SEA) region, ensuring efficient and effective support across the business.Job Responsibilities:Manage and coordinate...

  • Sales Administrator

    5 days ago


    Simpang Empat, Perak, Malaysia Agensi Pekerjaan RP Manpro Sdn Bhd Full time

    About the roleJoin our dynamic team at ELITE MATERIAL (PENANG) SDN. BHD. as a full-time Sales Administrator. In this role, you will play a crucial part in supporting our sales operations, ensuring seamless customer service and contributing to the overall success of the company. Based in Simpang Ampat, Penang, this position offers an exciting opportunity to...

  • L Sales Engineer

    1 day ago


    Simpang Empat, Perak, Malaysia SUPER HERO FAMILY ENTERPRISE Full time

    Job Responsibilities:•Communicate effectively with the Management, the Sales Team, and the Production Team, informing and updating them regularly to guarantee that sales and client objectives are met•Executing the current marketing plan and closing sales with prospective clients•Develop actions and ideas to improve sales performance and identify new...

  • Key Account Executive

    2 weeks ago


    Simpang Empat, Perak, Malaysia MeHow Medical (M) Sdn Bhd Full time 30,000 - 60,000 per year

    Job Scope:Serve as the primary liaison between key customers and internal departments.Lead and organize meetings for internal and external stakeholders.Understand customer expectations, requirements, and resolve issues proactively.Receive, review, and process customer orders accurately and promptly.Monitor, track, and update order status across all...