Crisis Management Coordinator

About the Role:About the Role:The Team:The Operational Resilience Management Team is responsible for the development and operation of OSTTRA´s business continuity and information technology disaster recover program as well as Global Security including geopolitical scanning.The team should work closely with business and support groups across all areas of the enterprise to identify recovery requirements, implement effective strategies for recovery, and guide the development of actionable recovery plans with validation through testing.The Impact: This position will work closely with business and support partners at various levels of management to promote the development of effective deliverables that support strategic recovery objectives of OSTTRA´s services. This is an excellent opportunity to be a part of an experienced global business continuity team at a dynamic company. This Position will also work with Global Security and ensure we fulfil our Duty of Care of our staff.Responsibilities and Impact:

• Assist in the development, review, and enhancement of Business
• Continuity Plans (BCPs) in partnership with BCP Owners, ensuring plans remain current, functional, and aligned with organizational requirements.
• Support and help conduct Business Impact Analyses (BIAs), including data collection, assessment of critical functions, identification of dependencies, and evaluation of recovery time objectives.
• Provide advisory support to BCP Owners, guiding them through the
• BCP lifecycle, readiness expectations, and required updates following exercises or organizational changes.
• Plan, organize, and deliver workshops on the BCP Framework, ensuring stakeholders understand methodology, activation procedures, and their responsibilities during disruptions.
• Assist in coordinating cross-functional crisis readiness activities, including tabletop exercises, scenario planning, and after-action reviews to strengthen organizational preparedness.
• The Coordinator will primarily be responsible for monitoring the geopolitical activities for domestic and global office locations for OSTTRA.

Job posting TemplateThe new home of MarkitServ, Traiana, TriOptima & Reset 3

• The Coordinator will also monitor and administer the Corporate Notification Center Crisis Management System and Employee Hotline, that includes sending our alerts to relevant groups via incident messaging system and email.
• Coordinating with the facilities teams for OSTTRA offices and assuring there are Office Emergency Plans in place.
• Assisting the Senior Operation Analyst in regard to proactive work for readiness as tests and other projects.

Reporting into Senior Operational Resilience AnalystWhat We're Looking For:Basic Required Qualifications:

• Experience with working internationally in evaluating risk and geopolitical
• analysis based on data.
• Experience within BCP and DR
• Self-starter with the ability to work in a global team environment
• Excellent, analytical, problem solving, communication, and prioritization
• skills
• Able to effectively interact with peers and stakeholders
• Fully proficient with Google applications
• Fluent in English

Additional Preferred Qualifications:

• Bachelor's degree or equivalent job-related experience
• Project management skills, which include task identification, project planning and ability to understand scope of recovery efforts, ability to coordinate critical activities during continuity exercises and events, and proficiency with tools required to pull project together.

The Location: PenangBenefits:We take care of you, so you can take care of business. We care about ourpeople. That's why we provide everything you—and your career—need tothrive at OSTTRA.Our benefits include:Health & Wellness: Health care coverage designed for the mind andbody.Flexible Downtime: Generous time off helps keep you energized for yourtime on.Continuous Learning: Access a wealth of resources to grow your careerand learn valuable new skills.Invest in Your Future: Secure your financial future through competitivepay, retirement planning, a continuing education program with acompany-matched student loan contribution, and financial wellnessprograms.Family Friendly Perks: It's not just about you. OSTTRA has perks foryour partners and little ones, too, with some best-in class benefits forfamilies.Beyond the Basics: From retail discounts to referral incentiveawards—small perks can make a big difference.

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About OSTTRA

Launched in 2021, OSTTRA unites four businesses that have been at the heart of post-trade evolution and innovation for over 20 years: MarkitServ, Traiana, TriOptima and Reset.

With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows – from trade capture at the point of execution, through portfolio optimization, to clearing and settlement.

Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at

What's In It For You?

Benefits:

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit:

Recruitment Fraud Alert:

If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to  S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

If you need an accommodation during the application process due to a disability, please send an email to:  and your request will be forwarded to the appropriate person.  
 
US Candidates Only:  The EEO is the Law Poster  describes discrimination protections under federal law.  Pay Transparency Nondiscrimination Provision -

20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)

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