Customer Support Aftersales

Role OverviewResponsible for coordinating all post-handover activities for Intrix heat pump systems — including breakdown response, preventive maintenance planning, spare-part tracking, and service reporting. Acts as the single communication point between hotels or clients and the internal technical team to ensure every operational system remains reliable...

Key Responsibilities:Lead the aftersales team to achieve or exceed set targets and key performance indicators (KPIs).Organise and coordinate daily workshop activities, ensuring efficient work distribution among service staff.Monitor and evaluate the performance of all service personnel to ensure high-quality workmanship and service standards.Conduct daily...

Department: AftersalesReport to: Head of AftersalesAbout ZEEKRZEEKR is a premium electric vehicle brand under the Geely Group, dedicated to pioneering innovation in smart, sustainable mobility. As part of Geely's ecosystem, ZEEKR embodies cutting-edge design, advanced technology, and user-centric electric mobility experiences.About Geely:·A global leader in...

Primary Responsibilities:Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner.Provide accurate and comprehensive information about products, services, and company policies.Capable of handling complaint cases effectively or escalating them to the SME or Team Leader to ensure issues are resolved with care...

Job DescriptionApply nowJob Title: Junior Customer Care Agent (Email & Live Chat)Posting Start Date: 10/27/25Posting Location: Petaling Jaya, MYRequisition ID: 42496Primary ResponsibilitiesRespond to customer inquiries via phone, email, chat, or social media in a timely and professional manner.Provide accurate and comprehensive information about products,...

Why Join Us?Play a key role in expanding the Asia-Pacific region for one of the world's leading direct marketing wellness brands.Enjoy a competitive salary paired with a range of comprehensive company benefits.Be part of a brand offering wellness products you can truly believe in.Are you passionate about health and wellness? Interested in working for...

We are seeking a skilled and customer-focusedCustomer Support Consultantto provide exceptional service and support to our customers while contributing to the efficiency and quality of our support operations. This role is ideal for someone passionate about delivering outstanding customer experiences, with strong problem-solving abilities.Key...

We are seeking a skilled and customer-focused Customer Support Consultant to provide exceptional service and support to our customers while contributing to the efficiency and quality of our support operations. This role is ideal for someone passionate about delivering outstanding customer experiences, with strong problem-solving abilities.Key...

About the RoleWe are hiring aCustomer Support Specialistwho will play a key role in managing complex post-sales escalations and ensuring a seamless customer experience. If you're alove to speak Chinesewith strong communication skills inCustomer experience, and English, this is your chance to join a dynamic and customer-focused team. Key Responsibilities Be...

Key Responsibilities:Respond to Korean-speaking guests via email, chat, and phone in a timely and professional manner.Provide accurate information regarding hotel services, reservations, facilities, and promotions.Handle guest feedback, special requests, and complaints with empathy and efficiency.Maintain detailed and accurate records of guest...