Pre-Sales Engineer

2 weeks ago

Petaling Jaya, Selangor, Malaysia LinkAxia Networks Sdn Bhd Full time 80,000 - 120,000 per year

Responsibilities:

Product Expertise & Certification

  • Acquire in-depth knowledge of the assigned product portfolio.
  • Obtain and maintain vendor certifications to validate expertise.
  • Stay updated on product roadmaps, new features and industry trends to position solutions effectively.

Solution Design & Proposal Development

  • Perform requirement analysis of customer environments and business needs.
  • Prepare technical proposals, high-level designs (HLD) and Bills of Materials (BOM)
  • Customize RFP/RFI responses, tender submissions and ensure compliance with technical specifications.
  • Align solutions with customer budgets, timelines and technical constraints.

Principal Collaboration

Develop and maintain close relationships with Principal Sales Engineers to ensure:

  • Accurate product messaging and positioning.
  • Proposed solutions meet customer requirements and vendor best practices.

Client Engagement & Presentations

  • Conduct product demonstrations, workshops and tailored presentations for clients.
  • Act as a trusted advisor by translating technical features into business benefits.
  • Address technical objections and clarify solution feasibility, scalability and ROI.

Proof of Concept (PoC) & Technical Validation

Own end-to-end PoC execution:

  • Define scope, success criteria and test plans aligned with customer expectations.
  • Brief technical teams on requirements and oversee PoC implementation.
  • Ensure PoC results align with proposed solutions and address customer pain points.

Training & Enablement

  • Conduct training sessions for resellers, partners and internal teams on product offerings.

Market & Competitive Intelligence

  • Analyze competitor solutions and differentiate offerings with data-driven insights.

Qualifications:

Bachelor's degree in Computer Science, IT, Cybersecurity or related field.

Vendors' certifications are a plus.

years' experience in IT presales, preferably with:

  • Designing technical proposals, BoMs (Bill of Materials), and HLDs (High-Level Designs).
  • Conducting demos, PoCs, and RFx responses for networking/security deals.

Business-minded: Able to align solutions with customer budgets, ROI & vendor licensing model.

Independent & proactive: own presales cycles with minimal supervision.

Quick learner: Aptitude to rapidly master new products/solutions.

Team player: Works seamlessly with sales, delivery and partners.

Highly motivated: Driven to exceed targets and grow expertise.

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