Merchant Acquiring Executive

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia senangPay—A DOKU Company Full time 40,000 - 80,000 per year

About the Company

senangPay — A DOKU Company is Malaysia's next-gen payment gateway powering thousands of online merchants to accept payments easily via FPX, cards, e-wallets, and BNPL. From small Instagram sellers to fast-growing eCommerce brands, we help businesses get paid — faster, safer, and smarter.

Our Outbound Sales Team is the growth engine of senangPay. We're not waiting for leads — we create them. If you live for the chase, love closing deals, and want to shape the digital payment landscape in Malaysia, this is your arena.

Role: Merchant Acquiring Executive (Online eCommerce Acquisition)

This is a hunter role — high energy, fast action, and pure sales drive. You'll prospect, pitch, and close online merchants across Malaysia. From cold calls to warm demos, you'll be the face of senangPay to hundreds of digital businesses moving their payments online.

What You'll Be Doing

  • Own Your Funnel: Prospect, qualify, and convert new online merchants through calls, WhatsApp, and social outreach.
  • Sell the Solution: Run impactful product demos that show merchants how senangPay simplifies online payments.
  • Win Fast, Win Often: Close deals across eCommerce, F&B, services, education, retail, and community sellers.
  • Drive the Numbers: Manage your pipeline in CRM and track leads through every sales stage.
  • Be Market-Smart: Spot emerging merchant segments, competitor trends, and new product opportunities.
  • Collaborate to Activate: Work with Onboarding and Support teams to ensure merchants go live and start transacting quickly.

Who You Are

  • Diploma or Degree in Business, Marketing, or related field.
  • 1–2 years' experience in outbound sales, telesales, or merchant acquisition (fintech or SME solutions preferred).
  • A true hunter — energetic, persuasive, and hungry for wins.
  • Excellent communication in English & Bahasa Malaysia.
  • Confident with SMEs, founders, and digital entrepreneurs.
  • Familiar with Malaysia's online commerce ecosystem - understands eCommerce platforms, payment flows, and merchant pain points.
  • Hands-on with shopping cart plugins like Shopify, WooCommerce, EasyStore, and SiteGiant and knows how merchants integrate payment gateways into them.

What Success Looks Like

By Month 1:

  • Master senangPay's products, pricing, and CRM tools (Hubspot).
  • Start generating daily qualified leads and first merchant sign-ups.

By Month 3:

  • Closing 8–10 new merchants per month with active transactions.
  • Driving RM500K+ in monthly GTV from your own portfolio.
  • Building trust and repeat opportunities with eCommerce brands.

By Month 6:

  • Consistently hitting or exceeding your targets.
  • Known internally as one of the most aggressive closers on the floor.

By Month 12:

  • On track for Senior Sales Executive / Team Lead promotion.
  • Managing a growing merchant base delivering steady GTV growth.
  • You own your number. You close your deals. You win your quarter.

What You'll Learn

  • How to run a full outbound sales cycle — from prospecting to activation.
  • Deep understanding of fintech, payment flows, and merchant onboarding.
  • Advanced negotiation, objection handling, and pipeline mastery.
  • Exposure to real-world sales tech — CRM, automation, and performance dashboards.

Perks & Culture

  • Competitive base salary + uncapped commission
  • Monthly incentives & leaderboard recognition.
  • Hybrid work (office + field) flexibility.
  • Career growth into Senior / Team Lead roles.
  • High-energy, no-excuses culture — strong coffee, stronger teamwork.

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