Merchant Growth Executive

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia Qashier Full time 60,000 - 120,000 per year


Want to be part of the fastest-growing startup at the intersection of Retail, Fintech, and Data?

Qashier is looking for an exceptional Merchant Growth Executive to support our growth

We are a dynamic and fast-growing team that is excited about commerce, retail, and payments and the opportunity to transform these industries with data and technology.

We are looking for passionate individuals who can spearhead the company's growth by optimizing revenue growth and retention with our existing merchants. If you have knowledge and/or a keen interest in point of sale, payment systems, account management, and B2B sales, this role might be for you.

Key Responsibilities

  • Enhance the relationship with existing merchants by proposing solutions that meet their objectives.
  • Leverage upsell and renewal opportunities: You'll advise merchants on new features and use cases within our platform to drive upsell opportunities into new features or higher subscriptions and convert existing customers to annual subscriptions.
  • Expand and grow payment volumes: You will leverage data to identify opportunities to grow payment volumes further for us and our merchants.
  • Churn management: Understand patterns and data to predict potential churn trends and develop stop-gap measures.
  • Troubleshooting potential issues that may arise on the merchant's end. Working closely with the product development team on IT-related issues.

What we look for in a candidate

  • Experience in B2B/IT sales or account management/customer success experience.
  • Passionate about technology, fintech, and the F&B and retail space
  • Strong interpersonal skills with good bilingual oral skills and readiness to go the extra mile for our merchants (local languages)
  • Highly driven and energetic individuals with a strong willingness to learn
  • Independent and driven
  • Keen attention to detail
  • Analytical thinking/troubleshooting skills

About Qashier

Qashier ) is a venture-backed startup that is transforming the way retail and F&B operations manage payments, loyalty programs, and business data. Our Qashier SuperTerminal is an all-in-one, cloud-based POS device that allows merchants to streamline their operations while offering integrated payment solutions. With Qashier, merchants get the tools they need to grow their business efficiently. Ready to take the leap and make an impact in the exciting world of FinTech? Click 'Apply' or reach out to to start the conversation.


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