Credit Control Executive

3 days ago

Kampong Segambut Dalam, Malaysia Mayflower Car Rental Sdn Bhd Full time

Summary:

The role is responsible for managing collections, negotiating payment plans, and ensuring payments are made within the agreed credit terms under Car Rental & Leasing Industry. This position plays a vital part in achieving the monthly collection targets set by the superior while maintaining accurate financial records.

Job Scope:

  • Ensure timely collection of outstanding payments within the approved credit terms and limits.
  • Follow up diligently with customers through calls, emails, or reminders to minimize overdue accounts and support monthly collection targets.
  • Provide clear feedback and workable solutions to customers through professional communication (emails and calls), ensuring strong customer relationships while safeguarding company interests.
  • Prepare and update the aging report accurately and submit it to the Head of Credit Control (CCU) by the 10th of every month.
  • Actively participate in credit meetings to review debtor performance and propose action plans for overdue accounts.
  • Ensure all official receipts are issued promptly and accurately.
  • Verify that payments are correctly allocated to the respective accounts and that bank statements are updated in a timely manner.
  • Prepare and send monthly Statements of Account to customers in a timely and accurate manner.
  • Follow up with customers upon issuance to encourage prompt settlement of outstanding balances.
  • Monitor and pursue recovery of long-outstanding debts (120 days and above), including accounts under legal action.
  • Collaborate with legal teams or external agencies where necessary to maximize recovery of overdue amounts.
  • Conduct thorough checks to ensure all documentation for new and existing debtors is complete, accurate, and properly filed before assigning codes.
  • Verify the accuracy of receivable transactions and ensure proper data flow between the system, middleware, and MyInvois portal.
  • Manage payable e-invoice transactions via the IRBM MyInvois portal in line with regulatory requirements.
  • Maintain and verify customer and supplier e-invoice details in the ERP system and middleware.
  • Review self-billed e-invoices for accuracy, timely submission, and reconciliation with the ledger.
  • Coordinate with AR and AP teams on e-invoice documentation for LHDN and audit compliance.
  • Support and guide team members on e-invoice workflows, processes, procedures, and requirements.

Requirement:

  • Diploma or Degree in Accounting, Finance, Business Administration, or related field.
  • Minimum 3-5 years above of working experience in credit control, collections, or accounts receivable (experience in the car, leasing, or financial services industry is an advantage).
  • Strong understanding of credit control processes, debt collection practices, and financial record-keeping.
  • Proficient in Microsoft Office applications (especially Excel and Word).
  • Good communication and negotiation skills with the ability to handle difficult conversations professionally.
  • Detail-oriented, organized, and able to work independently with minimal supervision.
  • Strong time management skills with the ability to prioritize tasks and meet tight deadlines.
  • A proactive team player with a problem-solving mindset and customer-oriented approach.

Work Location: Segambut Industrial Area, provided Shuttle Service to nearest MRT station.

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