Logistics Operations Manager

1 week ago

Gelang Patah, Johor, Malaysia EQUINE SANCTUARY PTE LTD Full time 80,000 - 120,000 per year

Equine SMG Sdn Bhd – Malaysia's fastest-growing equine nutrition powerhouse Lead our logistics as Operations Manager and keep premium feeds flowing seamlessly to champions and stables nationwide. Drive efficiency, own the supply chain, and grow with a passionate, horse-loving team

Logistics Operations Manager

Key Responsibilities

Logistics Coordination

  • Coordinate with freight forwarders, transporters, and internal teams to ensure smooth inbound and outbound operations.
  • Support import/export processes, shipment documentation, and delivery scheduling.

Warehouse & Inventory Management

  • Oversee warehouse receiving, storage, and dispatch processes, ensuring proper FIFO practices.
  • Conduct inventory checks and monthly stock audits with the warehouse team.
  • Monitor product movement, forecast procurement needs, and work with Sales to manage slow-moving or overstock items.
  • Maintain accurate and up-to-date system stock reports.
  • Proactively identify potential out-of-stock or overstock situations.
  • Ensure the warehouse remains organized, safe, and audit-ready at all times.

Tracking, Monitoring & Operational Visibility

  • Manage shipment tracking to provide real-time updates from port to warehouse to final delivery.
  • Ensure customers and internal teams receive timely and accurate status updates.
  • Track container movements, ETD/ETA changes, and potential delays.

Team Leadership & Collaboration

  • Lead, mentor, and support the warehouse team in resolving daily operational issues.
  • Conduct performance reviews, training, and coaching to build a high-performing team.
  • Foster a culture of accountability, teamwork, and continuous improvement.

Customer Support & Issue Resolution

  • Provide timely updates to customers regarding shipment status or delays.
  • Handle escalations involving shipment delays, damages, or documentation issues.
  • Collaborate with Sales to support pricing, service expectations, and product/service offerings.
  • Perform other ad-hoc tasks as assigned by management.

What We're Looking For:

  • Minimum 3 years' experience in warehouse or logistics management, preferably in wholesale/retail trade.
  • Shipping experience is an advantage.
  • Strong understanding of warehouse operations, inventory control, and logistics processes.
  • Excellent analytical, problem-solving, and attention-to-detail skills.
  • Strong leadership, communication, and team management abilities.
  • Able to multitask, prioritize, and perform under pressure.
  • Capable of training and developing warehouse team members.
  • Proficient in Microsoft Office Applications.
  • Must possess own vehicle.
  • Willing to travel/outstation within Malaysia and Singapore.
  • Prefers ready-to-work applicants.

Why Join Us?

Salary RM8,000 – RM10,000 (plus Allowances & Commission)

EPF, SOCSO, EIS

Career stability in a growing company

Friendly and supportive team

Job Type: Full-time

Pay: RM8, RM10,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Free parking
  • Opportunities for promotion
  • Professional development

Ability to commute/relocate:

  • Gelang Patah: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What is your notice period with current employer?

Willingness to travel:

  • 100% (Required)

Work Location: In person

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