customer services executive

Responsibilities:Promptly respond to customer inquiries via phone, email, or live chat within 1 to 3 minutes, ensuring excellent service delivery.Greet customers as they enter the store, offering assistance with their shopping needs and providing detailed product information, including features, benefits, and pricing.Address customer concerns, complaints,...

RequirementsHigh school diploma or above; major in management or related fields.More than 1 year experience in cosmetics, food or other fast-moving products is preferred.Fresh grads also can applyStrong communication skills and service awareness, proficient in Mandarin and written language for customer communication.Prior experience in factory customer...

Job Responsibilities:Handle complex customer issues and escalated complaints/ calls.Manage internal conflicts and promote good working environment for the team & ensure all Customer Service functions are performed well, accurately and timely.Lead, Coach and train the team members to enable them to meet the required expectations for quality and service...

Customer CommunicationConfirm delivery dates with customers and align expectations.Handle calls and messages promptly, addressing inquiries, complaints, or concerns politely.Order CoordinationWork with the Purchasing Department to place timely orders.Coordinate with the Sales Team on special customer requirements.Delivery ManagementCollaborate with Delivery...

About the role We are seeking a highly motivated and experienced Sales Executive to join our dynamic team at STAR GALVANISING SERVICES (M) SDN BHD'. In this full-time role, you will be responsible for generating new business opportunities and maintaining strong relationships with our valued clients in the Sungai Buloh Selangor area.What you'll be...

Job Description1.Bayaran & faedah :Gaji asasEPFSocsoSIPKomisenOvertimeBonusKlinik panelBaju kerjakomputer, kerusi & meja khasKhairat kematian(3 bulan percubaan) 2.Skop kerja :a) mendapatkan dan merekod maklumat asas pelanggan.b) mengemaskini database pelanggan mengikut kategori.c) follow up pelanggan untuk mendapatkan feedback selepas jualan.d) follow up...

ResponsibilityAssist as sales team supportsAssist in resolving any administrative problemsAttend customers regarding their inquiriesAttend to incoming and outgoing phone customer phone callsHandle clients' inquiries and provide assistanceMonitor stock level & perform stock take when necessaryMonitor and ensure Delivery Order processed properlyRecording...

1.0 Leasing Managementi. Support the HOD in planning and implementing tenancy mix in the retail mall.ii. Identify and short list suitable tenants and retail concepts for the mall according to budget rentaliii. Initiate discussion with potential tenants, negotiate the lease and finalize rental and other T&C with HOD and get approval.iv. Advertising space...

Sales ExecutiveFLOVACO SDN BHDAbout the role:We are seeking a dynamic and driven Sales Executive to join our team at Flovaco Sdn Bhd in Sungai Buloh, Selangor. As a Sales Executive, you will play a vital role in supporting our sales efforts and ensuring the smooth delivery of our products and services to our valued customers. This is a full-time position,...

Service TechnicianFLOVACO SDN BHDAbout the role:We are seeking an experienced Service Technician to join our growing team at Flovaco Sdn Bhd in Sungai Buloh, Selangor. As a Service Technician, you will be responsible for providing technical support and maintenance services for our range of valve products. This is a full-time position that will allow you to...