sales manager
2 weeks ago
About the company:
The company is a multinational leader in both enterprise IT services and integrated global logistics operations. It partners with large corporations and growing businesses to drive digital transformation across their value chain. Its unique strength lies in offering an end-to-end global logistics service—including air and ocean freight forwarding, warehousing, and customs clearance.
Roles & Responsibilities:
Meet and exceed allocated sales targets by engaging with customers through different channels, determining the specific needs of the prospect, promoting company's freight forwarding service, digital platform to develop and acquire new business opportunities.
Handle all customers' enquiries related to on-boarding and sales operation process as well as managing customer relationship to deliver high level of customer satisfaction
Driving sales
o Offer shipping solutions and promote digital platform value proposition to customers based on their needs and capabilities.
o Handle customer quotation request; negotiate prices and terms with customers
o Follow up with customers to convert quote enquiry to actual shipment booking
o Identify sales leads to develop new business opportunity.
o Up-selling and cross-selling existing customers to generate more sales
Customer on-boarding process
o Act as customer on-boarding contact window to introduce and educate company digital platform and services to new customers
o Support customer end-to-end implementation including resolving customer technical problems or enquiries.
o Lead the collaboration among internal departments to ensure that each piece of the on-boarding journey of customer is smooth.
Account management
o Own and manage customer relationships from the point of sale through successful implementation.
o Engaging with customers and creating a positive relationship with them
Requirements
✓Bachelor's degree in Business Administration, Transportation, Logistics, Supply Chain Management or a related field preferred
✓ At least 5 - 8 years' sales experience in logistics industry as Hunter
✓Successful track record in B2B sales and negotiation
✓ Excellent verbal and written communication skills
✓ Strong customer service and problem-solving skill
✓ In-depth knowledge of ocean freight forwarding market and operation
✓Multi-tasking and cross functional collaboration capability
✓Highly self-motivated and driven - SKILLS / Preference
✓Experience in Freight (Air, Ocean & Land) & Contract Logistics is a plus
✓ Prefer work experience as team leader in global logistics company
✓Proficient in Microsoft Words, Excel and Presentation
Additional Information:
Industry : Logistic/Freight forwarding
Location : Shah Alam, Selangor
Working Hours : Mon-Fri, 8am - 5pm
Ready to drive digital logistics growth? Hit "Apply Now" for a confidential discussion. This is a prime opportunity for B2B Sales Hunters with a track record in freight forwarding. We appreciate all applications; only shortlisted candidates will be contacted.
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