Operations Support Executive
1 week ago
Job Specification
- Generate and analyze reports related to store operation.
- Experience and have knowledge of day-to-day store operation SOP.
- Support retail operations team as required or assigned.
Job Responsibilities
- Generate and analyze reports related to store operation, inclusive and not limited to KPIs, expenses, staff cost and inventory.
- Draft store operation SOP, work with Internal Audit department closely to finalize and publish the SOP.
- Compiles documentation of operation; assists with implementation of procedures and policies.
- Performs general clerical duties, including but not limited to implementing and maintaining a departmental filing system, sending e-mails, and other office communication.
- Perform ad-hoc task assigned by superior in relevant to store operation method.
Qualification
- Diploma or Degree holder.
- Retail or data analysis experience will be advantageous.
- Proficiency in Mandarin, English and Bahasa Malaysia.
- Friendly, helpful, confident and engaging personality.
- Excellent MS Outlook, Excel and PowerPoint skills.
- Administration skills.
- Experienced user of Lark – capable of developing, managing, and continuously improving workflows, forms, automation, and communication processes within the Lark ecosystem.
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